ServiceTitan Administrator

ServiceTitan Administrator (Plumbing & HVAC)Location: 1924 McCague Street, Pittsburgh, PA 15218 Company: Stahl Plumbing (Employee-Owned, a Teamshares Company) Salary: $70,000 $90,000 (based on experience) Work Environment:This position is primarily on-site due to its operational and collaborative nature. After onboarding and demonstrated success in the role, there is flexibility for occasional remote work. About the CompanyStahl Plumbing is an employee-owned company and proud to be part of Teamshares, an organization dedicated to helping small businesses transition to employee ownership. This model creates a unique opportunity: every team member contributes toand benefits fromthe companys long-term success. Through our partnership with Teamshares, we are building a scalable, process-driven organization focused on operational excellence, leadership development, and sustainable growth. The OpportunityThis is not a typical operations role. Stahl Plumbing is seeking an Operations Manager who will take ownership of internal systems, drive process improvement, and help build the operational foundation for the companys next phase of growth. You will work directly with ownership to identify inefficiencies, implement scalable systems, and create structure in a fast-moving environment. This role is ideal for someone who thrives in building, optimizing, and leading changenot just maintaining the status quo. Key ResponsibilitiesLead the evaluation, redesign, and optimization of core operational workflows Own the implementation and continuous improvement of business systems, including QuickBooks Online and ServiceTitan Partner with leadership to drive operational strategy and execution Establish and document scalable processes and standard operating procedures (SOPs) Oversee financial and operational data accuracy, reporting, and insights Improve coordination between office operations and field teams to maximize efficiency Monitor KPIs and proactively identify opportunities to improve performance and profitability Lead change management efforts tied to systems, workflows, and organizational improvements Act as a central problem-solver for operational and system-related challenges QualificationsExperience in plumbing, HVAC, or a related trade/service industry preferred 3-5 years of strong proficiency in QuickBooks Online2-3 years of working administrator experience with ServiceTitan is required. You must have experience working as an adminstrator for ServiceTitan.Proven track record in operations, process improvement, or systems implementation Experience leading or supporting organizational change initiatives Strong analytical, organizational, and problem-solving capabilities Ability to operate both strategically and tactically (think + execute) Excellent communication skills with the ability to influence and collaborate across teams High level of ownership, accountability, and initiative What We OfferCompetitive salary ($70,000 $90,000) Employee ownershipparticipate directly in the value you help create Paid time off, sick time, and floating holidays Health, dental, and vision insurance Weekly pay 401(k) with company match A high-impact role with visibility into leadership and company strategy Opportunity to help build and scale a growing, process-driven organization Long-term growth and leadership potential Pay: $70,000.00 - $90,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Tuition reimbursement Vision insuranceApplication Question(s): Please write below: I understand I must have served as a ServiceTitan Administrator to be considered for this role. This experience is non negotiable. Experience: QuickBook Online: 5 years (Required) ServiceTitan: 3 years (Required) Work Location: In person by Jobble

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