Technical Service Engineer

Job OverviewMarketech International Corporation USA is seeking a skilled Technical Service Engineer to support technical service operations, installation, and customer-facing engineering support within high-tech and semiconductor-related environments. This role is responsible for providing hands-on technical support, system integration assistance, and troubleshooting for equipment and materials. The ideal candidate will have a strong engineering foundation, mechanical aptitude, and the ability to work cross-functionally with internal teams and external clients.Key ResponsibilitiesProvide on-site and remote technical support to customers and internal teamsSupport installation, setup, and commissioning of equipment, systems, and componentsTroubleshoot technical issues and perform root cause analysis to resolve system or product failuresAssist with system integration, product validation, and performance optimizationCoordinate with suppliers, vendors, and engineering teams to resolve technical challengesSupport Business Development team with technical expertise during client engagementsDocument service activities, issues, and resolutions in technical reportsEnsure compliance with technical specifications, safety standards, and quality requirementsParticipate in product training, continuous improvement, and process optimization initiativesQualificationsBachelor's degree in Engineering (Mechanical, Electrical, Materials Science, or related field)1-5+ years of experience in technical service, field engineering, or similar role preferredStrong mechanical and troubleshooting skills with hands-on technical abilityAbility to read and interpret technical drawings, specifications, and manualsStrong communication and problem-solving skillsProficiency in Microsoft Office toolsPreferred QualificationsExperience in semiconductor, high-tech manufacturing, or industrial environmentsExperience with equipment installation, system integration, or field service supportMultilingual abilities (Mandarin preferred, Spanish is a plus)Work EnvironmentCombination of office, field, and customer site environmentsMay require local travel for installation and service supportEqual Employment Opportunity StatementMarketech International Corporation USA is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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