Job Title:
Area People & Culture Manager
Company: Hyatt Place PhoenixDowntown
Location: Phoenix, AZ
Created: 2026-05-09
Job Type: Full Time
Job Description:
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment Job Description What You Will Accomplish Position Overview: The People & Culture Manager will be responsible for various P&C functions in the hotels, including recruitment and administrative support. Ensures compliance with federal, state and local regulations and property operating procedures. Provides all departments with guidance and support necessary to achieve their guest service and business objectives. The ideal candidate will be proactive, detail-oriented, and capable of fostering a positive work environment. What You Will BringManages the properties' full cycle recruitment and onboarding processes within People & Culture. Ensures onboarding compliance, including ensuring candidates have the legal right to work in the US (I-9), have fairly represented their qualifications and work history and ensures all records are maintained and reported in compliance with all federal, state and local, and corporate requirements. Works with management teams to ensure departmental orientation processes are in place. Sees that new Team Members have current knowledge of hotel policies and benefits. Facilitates and/or oversees training of Company programs and Team Member trainings. Provides subject matter expertise and guidance to managers and Team Members on human resource policy/issues, including recruitment, Team Member relations, corrective counseling, policy interpretation, legal compliance, health and welfare benefits, Team Members' compensation and disability. Ensures property's compliance with all federal, state, local and corporate employment and reporting requirements, i.e. I-9, EEOC, OSHA and Team Member files. Manages Worker Compensation claims to ensure appropriate Team Member care and manage costs. Conducts periodic claims reviews to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Works with Team Members and managers to ensure proper education, training and adherence with safety equipment. Ensures all safety and security policies are communicated to Team Members on a regular basis through orientation, meetings, bulletin boards, etc. Oversees all Team Member relations matters as they relate to federal, state and local employment and civil rights laws, including, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, Team Members' compensation and comparable state and local laws, and general human and civil rights Guides managers through progressive discipline and reviews documentation for accuracy, consistency and applicability of supportive documentation to eliminate potential liability and enhance processes. Determines appropriate action. Anticipates potential issues by monitoring complaints, business flow and Team Member performance. Responsible for the oversight of administering property's benefit plans. Ensures enrollment process follows corporate and legal guidelines. Responds to inquiries and resolves problems related to all benefit plans. Conducts quarterly full-time/part-time analysis to determine benefit eligibility of Team Members Great If you have Bachelor's degree in Human Resources, Business Administration, or a related field. Hotel brand experience with Hyatt and/or Marriott, is a plus. Strong interpersonal and communication skills. Detail-oriented with excellent organization abilities. Ability to handle sensitive information with confidentiality. Proficient in Microsoft Office Suite; familiarity with HRIS systems is a plus. Bilingual (Spanish) is a plus. Physical requirements While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.