IBH: Nail Technician

Overview Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Some perks of working full time year-round for Inn at Bay Harbor include: * A free Golf Pass and Ski Pass for both you and your family * Free Adventure Center privileges at both The Highlands and Boyne Mountain * Up to 50% off at the various Boyne Resorts Restaurants * 50% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain * Free Passes to Avalanche Bay Water Park at Boyne Mountain * Discounts on Boyne Resorts lodging for Friends and Family * Tuition Reimbursement * PTO and Paid Sick Leave * Health/Dental/Vision Insurance Responsibilities The Nail Technician's typical job function's include: * Providing consistent professional treatments in accordance with spa protocols and accepted certification practices * Properly caring for equipment and use proper amounts of product to assist with cost controls * Having complete knowledge and understanding of all services and products while educating and training guests in these areas * Actively promoting home care programs, meeting minimum retail sales goals * Upholding the standards of sanitation and sterilization as directed by law and the spa's policies and procedures * Performing prep work and properly clean and restock room as required * Communicating to management any and all occurrences involving staff or guests in the spa that require attention * Actively promoting the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available * Handling guests' questions and concerns professionally and courteously * Providing accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction * Communicating to management any and all occurrences involving staff or guests in the spa that require attention * Possessing ability to work without direct supervision * Regularly attending, participate in and support training and staff meetings for the spa * Assisting in all areas of spa operation as requested by management Qualifications This position might be for you if: * You are at least 18 years old * You are available to work evenings, weekends and holidays * You possess a current Michigan license * You have previous spa, customer service, hospitality and or therapy experience

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