Retail & E-Commerce Data Operations Coordinator

Overview Retail Products & Ecommerce Data Operations Coordinator to perform a range of tasks supporting the Energy Efficiency Program. The successful candidate must be organized, possess tremendous attention to detail, be a self"‘starter, and be able to handle confidential information while supporting the Retail Products & Ecommerce Manager and Residential Data Team. Location Candidate will need to be located within commuting distance to our Peoria IL office for a Hybrid working schedule. 2-3 days per week in office. Challenge Manage Retail Products Initiative data accurately and thoroughly, ensuring quality, integrity, accuracy, and consistency. Interpret data and analyze results. Assist Retail Products & ECommerce Initiative Manager and Residential Data Team Manager with processing invoices, verifying eligibility, submitting invoices to Accounts Payable, and tracking invoice status. Document meeting notes and action items for Residential meetings/calls. Compile and deliver weekly and ad hoc reporting as applicable. Assist Residential Data Team with application entry and cleanup, as necessary. Utilize the CRM database and propose process streamlining. Provide general administrative and clerical support including mailing, scanning, faxing, printing, and copying. Assist with the compilation of Retail Products distributor and manufacturer agreements. Work closely with the Residential Call Center to track and report customer inquiries and product returns/exchanges. Basic Qualifications High School diploma with one plus (1+) years' experience Microsoft Suite knowledge, specifically with Office 365 and Microsoft Teams. Excellent Microsoft Excel skills required. Database knowledge and data entry skills required. One plus (1+) years of Salesforce knowledge preferred. Capability to organize and record documents and files. Ability to evaluate, diagnose and correct data discrepancies. Excellent written and verbal communication skills. Commitment to high"‘quality customer service. Excellent attention to detail and ability to provide prompt responses in a fast"‘paced environment with competing priorities through task completion. Proven ability to work productively and efficiently in an independent setting. Proven ability to clearly communicate with managers and associates at all levels. Preferred Qualifications Bachelor's degree in relevant field. Experience prompting Artificial Intelligence to complete tasks and reviewing quality of results for accuracy. Dashboard development utilizing Salesforce, Microsoft PowerBI, or Microsoft Excel. EEO Statement All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr

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