Medical Administrative Assistant

Lattimore Physical Therapy is excited to announce an opportunity for a full-time Medical Administrative Assistant in our dynamic private practice. We are looking for a dependable and dedicated team player to join us. The Role: As a Medical Administrative Assistant, you will be the first point of contact for our practice, playing a crucial role in ensuring efficient patient flow and providing exceptional administrative support to our physical therapists and leadership team. Key Competencies Outstanding organizational abilities with a keen eye for detail. Strong written and verbal communication skills. High level of social and emotional intelligence. Your core responsibilities will include, but are not limited to: Welcoming patients and visitors, managing check-in/check-out processes, and directing them to the appropriate staff. Coordinating and confirming patient appointments effectively. Handling incoming phone calls with professionalism. Collecting patient information and verifying insurance details accurately. Scanning documents to maintain electronic records. Routing faxes and electronic records as necessary. Ensuring compliance with HIPAA and privacy laws. Managing no-fault and workers' compensation claim verification and follow-ups. Processing medical records requests efficiently. Utilizing office equipment and software, including word processing and spreadsheets. Being available to work a flexible schedule, including days and evenings. Qualifications 1 year of experience as a Medical Front Desk Receptionist (Preferred) 1 year of experience in Insurance Verification (Preferred) 1 year of Computer Skills (Preferred) Familiarity with Medent software (Preferred) Bilingual - Spanish is a plus Benefits 401(k) Matching Dental Insurance Health Insurance Vision Insurance Paid Time Off Paid Sick Time Paid Holidays Life Insurance and AD&D Long Term Disability Clothing Allowance Employee Assistance Program Discounts on Personal Training and Gym Memberships Financial Wellness Programs Hotel and Travel Discounts

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