PRE-SERVICES SPECIALIST

JOB SUMMARY: This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future. Minimum knowledge, skills, and abilities: * Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree * Experience in a health care setting in an insurance/billing/collections/coding role * Knowledge of insurance benefits * Knowledge of CPT and ICD-10 codes preferred * Knowledge of billing processes for clinic and hospital settings * Ability to articulate clearly and to communicate in an understandable manner * Ability to read and communicate effectively in English * Basic mathematical skills * Strong computer skills with ability to learn specific computer systems * Positive, appropriate customer service skills * Able to work effectively as a leader and member of a team #INDSP

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