Sales Account Manager

Company DescriptionTecnica Systems is a leading retail automation solutions provider with nearly 40 years of experience serving clients across the US, the Caribbean, and the Americas. We specialize in adopting the latest technologies and tailoring them to each client's needs to deliver exceptional in-store and online experiences. Tecnica Systems offers seamless integration, reliable first-class products, and 24/7 technical support via a dedicated help desk system. Our open architecture solutions are designed to support industry-standard operating systems and retail applications, enabling businesses to achieve optimal efficiency and customer satisfaction.Role DescriptionThis is a full-time, remote role for a Sales Account Manager, for the Central and Northern FL territory. The Sales Account Manager will oversee account management, ensure customer satisfaction, and develop strong client relationships. Responsibilities include lead generation, addressing customer inquiries, maintaining service excellence, and achieving sales targets. The role requires proactive collaboration with internal teams to meet customer needs and support business growth.QualificationsStrong skills in Account Management and ensuring Customer SatisfactionPrevious experience with Grocery Point of Sale Systems is major plus or familiarity with retail technology industries in general. Experience in Customer Service with a focus on building long-term relationshipsProficiency in Lead Generation and securing new business opportunitiesExcellent Communication skills, both verbal and written, for engaging professionally with clients and teamsAbility to work independently while effectively coordinating with other departmentsProven track record in meeting or exceeding sales targetsFluent in English. Spanish also desired.

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