Assistant General Manager, Visual

About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.Job SummaryThe Assistant General Manager, Visual (AGM Visual) is responsible for overseeing all front-of-house operations and visual merchandising strategy to enhance customer experience, drive sales, and uphold brand standards across the property. This role oversees the planning, execution, and maintenance of all visual displays, ensuring that product presentation is compelling, consistent, and aligned with seasonal and promotional directives while supporting the General Manager (GM) in achieving key performance goals.LocationOrlando International Airport, Orlando FL 32827Schedule: Varies, weekend availability required Pay$65,000-70,000 annuallyBenefitsMedical, Dental, and Vision InsuranceEmployer-Paid Life InsuranceDisability InsurancePaid Time OffPaid Parental Leave401(k) with company matchEmployee DiscountJob Responsibilities Oversee visual merchandising standards, working closely with the Visual Coordinator and Corporate Visual Team to maintain brand consistencyExecute floor moves and product placement in collaboration with Corporate Visual, AGM of Operations, and local teamsDevelop and implement visual merchandising plans that reflect brand identity and support business goalsCreate engaging product displays and in-store layouts that maximize customer engagement and salesMaintain floor sets and product presentation with regular updates based on inventory flow and seasonal changesCollaborate with cross-functional Support Center partners: Commercial, Merchandising, Buying/Planning Teams to ensure alignment in flawless execution and Brand StandardsManage staff scheduling to ensure adequate sales floor coverage and operational efficiencyAct as Manager on Duty, performing opening and closing responsibilities for the entire retail locationGain full proficiency in operational systems, including POS, StoreForce, ADP, Aptos, and PowerDMSSupport the AGM of Operations by assisting with stock management, facilities coordination, and inventory control as neededMaintain compliance with company policies, safety procedures, and loss prevention strategiesPerform additional responsibilities as assigned by the General ManagerJob Requirements Bachelor's Retail Management, Visual Merchandising, or related 3-5 years in visual merchandising, or a related field is preferred3+ years of experience in a multi-unit, high-volume retail environment (travel retail experience is a plus)1+ years of experience in a management or leadership roleProven ability to drive sales performance and lead a results-oriented teamSelf-motivated and capable of working independently in a fast-paced environmentStrong problem-solving, multitasking, organizational, and project-management skillsAdvanced computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint), retail software systems and visual planning tools such as planograms or software designTAM Card (Alcohol Beverage Awareness Certification) may be required, depending on locationAdditional security clearance may be required, based on location requirementsEmployment may be contingent upon passing background checks and/or drug screening, where applicableEEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

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