Operations Coordinator - Work Orders

Work Order (O&M) Coordinator - Solar Operations Job Level: Coordinator Location: Orem, Utah Shift: Full-Time Department: Operations, Work Orders Division: Blue Raven Solar Compensation: $16-18/hr Benefits: Full-time employees are eligible for Health, Dental, Vision, Life & Accident insurance, an HSA Savings Account, and the opportunity to receive stock options. Role Overview We are seeking a detail-oriented and reliable O&M Coordinator to support the scheduling, tracking, and administrative coordination of solar Operations & Maintenance work orders. This role focuses on execution and follow-through, working closely with O&M Specialists, field teams, and customers to ensure service requests are scheduled accurately and completed efficiently. This position is well-suited for someone looking to grow within solar operations while gaining hands-on experience in work order coordination and customer support. Key Responsibilities Work Order Support * Assist with creating, updating, and tracking O&M work orders in internal systems. * Ensure customer and project information is entered accurately and kept up to date. * Monitor work order statuses and flag delays or issues to senior team members. Scheduling Assistance * Support the scheduling of service appointments with customers and field crews. * Coordinate calendar updates, confirmations, and reschedules as needed. * Help ensure materials, access requirements, and documentation are in place prior to service visits. Customer Communication * Provide basic customer updates regarding appointment times and next steps. * Respond to inbound customer questions and route complex issues or escalations appropriately. * Maintain a professional and customer-friendly communication style across phone and email. Operational Coordination * Assist O&M Specialists and operations leadership with daily coordination tasks. * Help maintain organized records, notes, and documentation for ongoing service work. * Support reporting and data cleanup efforts as requested. Team Collaboration * Work closely with O&M Specialists, field teams, and subcontractors to support smooth service execution. * Participate in team meetings and follow established processes and workflows. Qualifications Required * Experience in an administrative, scheduling, coordination, or customer support role. * Strong organizational skills and attention to detail. * Clear written and verbal communication skills. * Comfort working with scheduling tools, CRM systems, and Google Workspace or MS Office. Preferred * Exposure to solar, construction, utilities, or field service environments. * Customer service experience in a fast-paced or operations-driven setting. * Ability to follow documented processes and standard operating procedures. Key Competencies * Dependable, consistent, and detail-oriented. * Ability to manage routine tasks with accuracy and timeliness. * Willingness to learn and grow within solar operations. * Team-oriented mindset with a positive, service-focused attitude.

Apply Now