Manager of Events & Experience

Manager Of Events & Experience Founded in 1959, the Buffalo Bills are one of the most storied franchises in the National Football League (NFL). The Bills have consecutively participated in the postseason for the last seven years, as well as won two American Football League (AFL) Championships (1964-1965), and an NFL record four straight AFC Championships (1990-1993) that included four trips to the Super Bowl. Located in Orchard Park, New York, the Bills are proud to be a member of the Western New York community for more than 55 years. Terry and Kim Pegula purchased the Buffalo Bills in 2014 and are only the second owners in the team's history. Terry Pegula rose from humble beginnings to become one of the most respected leaders in the energy industry, and the Pegulas are one of the few professional sports owners to operate franchises in multiple sports, also owning the Buffalo Sabres (NHL), Buffalo Bandits (NLL) and Rochester Americans (AHL). The Buffalo Bills are building a new stadium which will open in 2026, and are excited to be building the future while fostering a championship culture. Our HEART values, hard work, energy, accountability, respect, and team, are at the forefront of everything we do for our fans, community, employees, and team. Position Summary The Manager of Events & Experience will be responsible for the planning and execution of Buffalo Bills and other non-football related events at Highmark Stadium/Buffalo Bills campus. Additionally, the Manager will coordinate and collaborate with internal and external stakeholders on Fan Experience elements throughout the calendar year. This position will also support organizational initiatives throughout the season. This position reports directly to the Director of Events & Experience. Primary Responsibilities Assist the Director in the development, planning, budgeting, and execution of Bills and non-football related events Manage Game Day Initiatives, such as, fan experience areas, entertainment spaces, activations, and tailgates. Support in the execution of Game Presentation elements on Game Day. Support in the planning and execution of Training Camp. Plan and execute events of varying size and complexity while developing a deep understanding of the new Highmark Stadium event spaces & best practices Assist with management of the event booking calendar and KPI tracking. Negotiate agreements with vendors/organizations to ensure cost/quality aligns with organizational expectations Communicate/collaborate with Legends sales and catering teams to provide seamless client transactions Work closely with Marketing to develop and implement event marketing plans ensuring maximum engagement Work with Operations and set-up/tear down crews to execute layouts, rentals, and equipment usage. Provide superior and professional customer service to clients and internal stakeholders. Perform various responsibilities on day of events, including entertaining clients and fulfilling large group commitments Create leads and develop long-term relationships with relevant organizations in the event planning community Perform other related duties, tasks, and responsibilities as required Qualifications Bachelor's Degree required (related area of study preferred) and 3-5 years of related experience in event planning, sports, or entertainment backgrounds preferred Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels Able to simultaneously manage a high level of detail across multiple projects Able to work independently and manage time effectively Able to balance internal priorities with client expectations Expertise in financial analysis and planning and budgeting Working knowledge of local/regional markets, venue operations, and special events industries Ability to work in a fast-paced environment and manage multiple tasks simultaneously Process-oriented, highly organized, fast/accurate, works well under pressure and meets deadlines Proficiency in Microsoft Office and Momentus preferred. Excellent interpersonal and communication skills, positive/friendly/professional attitude required Ability to work extended hours including late nights, weekends and holidays including all games and major events Physical Requirements Must have the ability to lift, push, pull approximately 25lbs Ability to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators Must be able to work in all seasons include extreme heat, cold, snow or rain Benefits & Incentives Medical Plans: Comprehensive and affordable medical plan options; fully paid dental, short and long-term disability, and life insurance; supplemental vision care and critical illness coverage. Investments: 401(K) with employer matching; discretionary annual employer defined contribution Paid Time Off: Generous paid time off including vacation, sick, holidays, volunteer time, diversity awareness days, paid parental leave Bills Experience: deeply discounted employee season tickets and paid parking; discount on team store merchandise Wellness: onsite fitness facilities and employee cafeteria Bills Culture: we offer many social and community volunteer events as well as learning and development growth opportunities Compensation : The role is non-exempt and the anticipated annualized salary range is between $60,000 - $70,000. Salary will be based on the level role offered in accordance with candidate's experience, qualifications and internal team equity. The Buffalo Bills, LLC are proud to be an Equal Opportunity Employer and do not discriminate based upon race, color, religion, gender, national origin, sexual orientation, gender identity, gender expression, age, disability status, protected veteran status, or any other characteristic protected by law.

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