Rx Data Entry Clerk I

Description: The Optical Data Entry Clerk is responsible for establishing and maintaining customers orders on behalf of Essilor Laboratories of America by being the front-line laboratory coordinator in an ophthalmic Rx lab environment for each job order to ensure that all customer requirements are completely met in a timely and professional manner. Provides account invoicing and tracking information by accessing and computing information into a computer. Essential Duties: All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability for overtime as needed: Entering of customer orders. Customer invoicing by analyzing and entering frame and stock data. Accessing, inputting and retrieving information from a computer. Demonstrate 100% follow through in every commitment. Process all customer orders in a courteous, efficient and timely manner. Properly document customer complaints and concerns immediately and facilitate satisfactory resolution. Communicate effectively with General Manager, Supervisor, Lead and other lab team members regularly updating them to guarantee that customer expectations are met and any problems or issues are addressed in a timely and professional manner. Research customer delivery inquiries, provide proof of deliveries and track jobs. Keep abreast of products and availability. Other duties as directed by Lead or Manager. Physical Demands: The tasks of this position generally requires duties to be performed by: Frequently lift and move up to 20 lbs to waist height unaccompanied. Regularly sit for duration of shift. Occasionally required to walk, stand, stoop, climb, or balance. Coordinated use of hands and fingers to grasp, feel objects, transfer small items from one hand to another, fine manipulation, and bilateral reach with arms. Use of close vision, color vision, depth perception and ability to adjust focus.Work Environment: Fast paced, production environment. Regularly work with others. The noise level in the laboratory is generally moderate. Safety and Ergonomic Requirements: Must practice safe work practices at all times and report any unsafe conditions immediately. Required to wear the appropriate PPE while in the laboratory, including but not limited to safety eyewear and enclosed shoes. Attend and participate in all required safety trainings. Follow all Lock Out/Tag Out procedures as required for both authorized and affected users. Participate in daily ergonomic stretches and follow all ergonomic requirements of the position. Follow all personal dress requirements according to the established dress code and safety requirements.Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience High School education or equivalent preferred. 2-4 years previous related experience and/or training preferred.Language Ability Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write short correspondence. Ability to communicate effectively in a team environment. Math Ability Basic ability to add and subtract. Understand decimal numerical sequencing.Reasoning Ability Ability to multi-task and prioritize. Demonstrate good judgement and decision making skills.Computer Skills Basic computer skills. Keyboarding skills with the ability to 10 key and type specified wpm. Certificates and Licenses None required.

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