Open Apply for Gorges Grant Hotel

Hotel Front Desk Agent/Guest Service Agent Our hotel is looking for warm, detail-oriented hospitality professionals who create memorable guest experiences. This open-apply position allows candidates to be considered for a range of roles across guest services, housekeeping, concierge, F&B, or recreation. Ideal candidates are service-driven, polished, and passionate about delivering personalized, high-touch experiences. Key Responsibilities Deliver highly personalized service tailored to guest preferences Provide detailed knowledge of hotel amenities, local attractions, dining, and experiences Support front desk operations, concierge services, check-ins, and curated guest requests Assist with room presentation, amenities, and luxury-level housekeeping standards Engage in resort or boutique programming such as events, activities, or F&B service Ensure all spaces meet elevated cleanliness, aesthetic, and brand standards Communicate proactively with guests and departments to anticipate needs Uphold a sophisticated, guest-first culture in all interactions Qualifications Excellent communication skills with a warm, polished demeanor Strong attention to detail and passion for elevated service Ability to anticipate guest needs and solve problems creatively Experience in luxury or boutique hospitality is preferred Flexibility to work varied shifts including evenings, weekends, and holidays Physical Requirements Ability to stand or walk for extended periods Ability to lift up to 2540 lbs as needed Ability to bend, reach, and perform repetitive motions Benefits Full Time Benefits Earned paid time off Employer-contribution medical/dental/vision insurance Optional life insurance Short term/Long term disability Optional 401k with employer match Employee discounts at participating hotels Option to sign up for on-demand pay with DailyPay Refer a friend get paid extra when they join our team! Bonuses for name recognition and guest score Opportunities to grow one of the fastest-growing hotel companies Part Time Benefits Optional 401k with employer match Employee discounts at participating hotels Option to sign up for on-demand pay with DailyPay Refer a friend get paid extra when they join our team! Bonuses for name recognition and guest score Opportunities to grow one of the fastest-growing hotel companies Gorges Grant Hotel is a charming, family-friendly retreat nestled in the heart of Ogunquit, Maine. Offering a blend of rustic comfort and modern amenities, the hotel provides the perfect base for exploring the picturesque coastal town. Guests can enjoy spacious accommodations, indoor and outdoor pools, and easy access to the pristine Ogunquit beach. With its welcoming atmosphere and prime location, Gorges Grant Hotel is ideal for families, couples, and those seeking a relaxing getaway. Giri Hotels owns and operates more than 50 hotels in New England. We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another. You are right for the team if you are: happy nice to be around and friendly; humble willing to learn; helpful team player, always willing to pitch in, looking for ways to be productive. Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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