Child Welfare Worker II

Introduction THIS IS A NEW OPEN CONTINUOUS/nEXAMINATION.The eligible list resulting from this/nexamination will cancel any existing list and may last approximately one year,/nbut can be extended.This examination may be reopened as/nnecessary and the names of additional candidates merged onto the existing list/naccording to examination score./nSUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing./nThis is a continuous filing exam with filing/ndeadlines on the following dates:/n/n January/n 6, 2026/n/n/n March/n 16, 2026/n/n/n May/n 15, 2026/n/n/n July/n 15, 2026/n/n/n September/n 15, 2026/n/n/n November/n 16, 2026/n/n/n/n/nIf you have previously applied or started an/napplication for the Child Welfare Worker II,Examination#25-6745-01,/nto reapply for this recruitment, please contact the examination analyst, Ione/nBell, atione.bell@to/nhave your previous application released back to you./nSPECIAL REQUIREMENT:/n*All applicants must provide a transcript which notes the/nnumber of units and field practicum obtained for their Master's degree./nTranscripts must be submitted at the (appointment) time of the oral/nexamination.If the transcript does not clearly indicate degree/nrequirements have been fulfilled, a letter from an accredited college or/nuniversity which affirms the graduation requirements/status must be provided./nApplicants who fail to provide sufficient proof/nof their Master's degree will be disqualified./nBilingual Candidates are Highly Encouraged to/nApply.Qualified bilingual persons who speak English and are/nalso fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien,/nTagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages/nare especially encouraged to apply. There is an additional biweekly/ncompensation for persons in positions designated bilingual.Qualified/ncandidates may be tested to demonstrate language proficiency./n*The scores and dispositions of candidates for this/nexamination will be merged with previous exam participants. If you/npreviously submitted an application and choose to reapply, your new/nscore/disposition will replace your current disposition. If you do not/nwish to change your score/disposition, you are not required to reapply to this/nexamination. Candidates who received a qualifying score cannot/nparticipate in the examination within six (6) months of their disposition/nnotice. Candidates who did not qualify may reapply sixty (60) days from their/ndisposition notice. Candidates who failed any of the exam components/n(i.e., oral exam), may reapply sixty (60) days from the exam date.*/nApplications and Supplemental Questionnaires/nwill only be accepted on-line./n DESCRIPTION /n/n/n/nTHE DEPARTMENT/n/n/nThe Alameda County Social Services Agency (SSA) is comprised/nof almost 2,400 men and women working collectively and in partnership with/ncommunity-based organizations, neighborhood groups and policy makers to serve/nthe needs of the community. SSA provides services through its administration/nand operating departments. Administration includes Finance, Government and/nCommunity Relations, and Human Resources. SSA's operations includes Adult/nand Aging Services, Children and Family Services, and Workforce and Benefits/nAdministration./n/nThe Social Services Agency assists one out of four of/nAlameda County's residents. The mission of the Social Services Agency is to/npromote the economic and social well-being of individuals, families,/nneighborhoods, and communities./n/nTo learn more about the Alameda County Social Services/nAgency, please visit the website atPOSITION/n/nChild Welfare Worker IIs in Alameda County provide intensive/nassessment, case management and/or casework services toward providing the most/nstable home environment for children who have been or are in danger of being/nabused, neglected or abandoned. They perform social casework of an advanced/nnature for children and families while dealing with complex problems under the/ntime limitation and responsibility imposed by court action; and perform related/nduties as required./nChild Welfare Worker II positions are located in the Social/nServices Agency, in the Department of Children and Family Services./nTHE IDEAL CANDIDATE/nThe ideal candidates for the position of Child Welfare/nWorker must possess knowledge of the laws and principles related to child/nwelfare. They must possess a broad knowledge and understanding of normal child/ndevelopment and how trauma impacts the developmental process. The successful/ncandidates will have the skill and ability to conduct client interviews,/nassessment and crisis intervention activities. They will understand normal/nfamily functioning and how this functioning is impacted by trauma and loss. Incumbents/nin the position will exercise sound judgment in making diagnostic risk/nassessments and decisions regarding placement of children and handle/nhigh-pressure, crisis situations professionally and be able to extract/nappropriate information during such situations. They must be able to work with/na variety of individuals with varying degrees of mental health functioning,/nliteracy, coping abilities and life skills. They must have the ability to/nunderstand the role of the Agency in the treatment plan and the Social Services/nAgency's policies, procedures, programs and services and be able to articulate/nthis understanding to their clients./n/nIn addition, the ideal candidate must possess the following:/n/n/n/n/n knowledge of community resources,/n the ability to set limits to assist clients in/n taking steps toward greater self-sufficiency,/n the ability to write clear, concise and/n descriptive reports under time restraints,/n strong written and verbal communication skills,/n the ability to work well under pressure and/n display sound time management techniques,/n an appreciation for diversity./n/n/n/n/nFor more detailed information about the job classification, visitChild/nWelfare Worker IIjob specification./n/n/n/n MINIMUM QUALIFICATIONS EITHER I /nExperience: /nThe equivalent of one (1) year of full-time experience as a Child Welfare Worker I in the Alameda County classified service. /nAND /nRecommendation for promotion based on recent performance evaluations. /nOR II /nEducation: /nPossession of a master's degree in Social Work from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families. /nOR III /nEducation: /nPossession of a master's degree from an accredited college or university in Counseling, Clinical Psychology, Sociology, Education or an equivalent field (Vocational Rehabilitation majors not acceptable). /nAND /nExperience: /nSatisfactory completion of two (2) semesters of supervised field work in an agency involved in the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, alcohol and drug counseling, school social work, or school counseling. /nOR /nExperience: /nThe equivalent of six (6) months full-time post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described. /nLicense: /nPossession of a valid California Motor Vehicle Operator's license./nNOTE:The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination./n KNOWLEDGE AND SKILLS The most suitably qualified candidates will/npossess the following competencies: /nKnowledge of:/n/n Principles/n of sociology and psychology relating to normal and abnormal human behavior/n and family and community dynamics./n/n/n Child/n development and parenting skills./n/n/n Interviewing/n techniques, including crisis intervention and counseling methods./n/n/n The/n role of the Agency in the treatment plan and the Social Services Agency's/n policies, procedures, programs and services./n/n/n Community/n resources./n/n/n Legal/n definitions of sexual molestation, physical abuse, general neglect,/n incest, failure to thrive, emotional abuse, medical neglect and other/n details of laws relating to child abuse reporting and other related areas/n of law. /n/nAbility to:/n/n Work/n cooperatively with varying interests and coordinate them towards achieving/n case plan and solving problems./n/n/n Set/n limits to assist clients in taking steps toward greater self-sufficiency./n/n/n Write/n clear, concise and descriptive reports under time restraints./n/n/n Exercise/n sound judgment in making diagnostic risk assessments and decisions/n regarding placement of children./n/n/n Deal/n effectively with hostile, disorganized or aggressive clients./n/n/n Accept/n supervision and consultation./n/n/n Handle/n high-pressure, crisis situations professionally and extract appropriate/n information in such situations./n/n/n/n/n Learn/n and use various computer applications such as word processing and/n databases./n/n/n/n EXAMINATION COMPONENTS The examination will consist of the following steps:/n1./nA review ofapplicant'sapplication/nandsupplemental questionnaireto verify possession of minimum/nrequirements. Those candidates who possess the minimum requirements for the/nclass will move on to the next step in the examination process./n2./nAn oral in-person interview which will be/nweighted as100% of the candidate's final examination score. The/noral interview may contain situational exercises./nCandidates must attain a qualifying rating on/neach portion of this examination./nWE RESERVE THE RIGHT TO MAKE CHANGES TO THE/nANNOUNCED EXAMINATION STEPS./nAlameda County utilizes a Civil Service Selection System/nfounded on merit. Such a system is competitive and based on broad/nrecruitment efforts and equal opportunity for qualified applicants to test in/nan examination process designed to determine the qualifications, fitness and/nability of competitors to perform duties of the vacant position. Many of/nour recruitments are targeted and specific to the needs of a current vacant/nposition, in which case, the eligible list may be exclusively used for that/ncurrent vacant position. Other recruitments may be more broadly used for/nboth current and future vacancies, or for other alternate jobs with comparable/nscopes of work./n/n/nTo learn more about our recruitment and selection/nprocess, please visit the "What You Need to Know" section of our /hrs./n/n RECRUITMENT AND SELECTION PLAN /nApplicants will be informed via email with reasonable/nnotice in advance of any examination process which will require their/nattendance.The following dates aretentativeand/nsubject to change based on the needs of the Agency./n/n/n /n /n /n TENTATIVE/n RECRUITMENT PLAN:For applications submitted betweenOctober/n 30, 2025 through January 6, 2026:/n /n /n /n /n Deadline/n for Filing: /n /n /n Continuous/n /n /n /n /n Review/n of Minimum Qualifications:/n /n /n Friday,/n January 16, 2026/n /n /n /n /n Oral/n Examination:/n /n /n Week/n of February 23, 2026/n /n /n /n /n TENTATIVE/n SELECTION PLAN:/n /n /n /n /n Department/n Hiring Interviews - Combined Process/n /n /n Week/n of February 23, 2026/n /n /n /n/n/n*The combined oral examination/hiring/ninterview, in addition to establishing an eligibility list, may serve as the/nfinal selection interview for vacancies in this classification./n/n/nContinuous:All/napplications must be completed according to the instructions. Incomplete/napplications, and resumes in lieu of properly completed applications, will not/nbe considered. Applications and supplemental questionnaires will only be/naccepted electronically,via the County's online application system by/n5:00pm on the deadline for filing. Please note/nthatcompletingan application template is not the same as submitting/nan application for this position. To apply for the position, select the/n'Click Here to Apply' link on the announcement./n/nVeterans' Preference/nEach applicant entitled to veterans' preference as/nprovided in the Alameda County Civil Service Rules who has served in the armed/nforces of the United States during a war or campaign as defined by Section 1897/nof the Government Code of the State of California and who has been discharged/nor released under honorable conditions and wishes to claim such preference/nshall do so by presenting proof of his/her honorable discharge (DD214) from the/narmed forces of the United States, showing the dates of his/her military/nservice. Each applicant entitled to Disabled Veterans' points as provided in/nthe Alameda County Civil Service Rules, who wishes to claim such preference/nshall additionally present proof of military-connected disability from the/nUnited States Veterans Administration./n/nU.S. military veterans (including applicants already/nemployed by the County of Alameda) intending to claim preferential/nconsideration pursuant to Alameda County Civil Service Rules must present proof/nof honorable discharge or release (DD Form 214) concurrent with this/napplication but in no event later than the final step in the recruitment/nprocess (usually the oral interview.)/n/nTo claim veteran's preference, proof must be/npresented during check in on the date of the applicant's scheduled oral/ninterview. Failure to submit proof by this date will forfeit the applicant's/nclaim to veterans' preference in such examination./n/nWE RESERVE THE RIGHT TO MAKE CHANGES TO THE/nANNOUNCED RECRUITMENT & SELECTION PLAN/n/nAlameda County and the Human Resource Services Department/nwill make reasonable efforts in the examination and/or selection process to/naccommodate qualified individuals with disabilities and/or medical conditions/nin accordance/compliance with the State Fair Employment and Housing Act (FEHA),/nFederal Americans with Disabilities Act (ADA) Alameda County's Reasonable/nAccommodation Policy and applicable statutes. To request an accommodation due/nto a disability/medical condition during this or other phases of the/nexamination/selection process, please contact the assigned Human Resources/nRepresentative listed on the job announcementbefore the last date/noffiling. Alameda County requires applicants to provide/nsupporting documentation to substantiate a request for reasonable/naccommodation. In order to qualify for a reasonable accommodation, applicants/nmust have a disability/medical condition pursuant to the ADA, FEHA and/napplicable statutes./nFor more information regarding our Reasonable/nAccommodation procedures, please visit our website:hrs.alamedacountyca.gov./n/n BENEFITS The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:/nFor your Health & Well-Being/n/n Medical - HMO & PPO Plans/n Dental - HMO & PPO Plans/n Vision or Vision Reimbursement/n Share the Savings/n Basic Life Insurance/n Supplemental Life Insurance (with optional dependent coverage for eligible employees)/n Accidental Death and Dismemberment Insurance/n County Allowance Credit/n Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance/n Short-Term Disability Insurance/n Long-Term Disability Insurance/n Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services/n Employee Assistance Program/n/nFor your Financial Future/n/n Retirement Plan - (Defined Benefit Pension Plan)/n Deferred Compensation Plan (457 Plan or Roth Plan)/n/nFor your Work/Life Balance/n/n 12 paid holidays/n Floating Holidays/n Vacation and sick leave accrual/n Vacation purchase program/n Catastrophic Sick Leave/n Pet Insurance/n Commuter Benefits Program/n Guaranteed Ride Home/n Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)/n Employee Discount Program (e.g. theme parks, cell phone, etc.)/n Child Care Resources/n 1stUnited Services Credit Union/n/n*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change./n/n Conclusion /n/nAll notices related to/nCounty recruitments for which you have applied will be sent/delivered via/nemail. Please add@, @,/nNoreplyalamedacountyhr@andNoreply@as/naccepted addresses to any email blocking or spam filtering program you may use./nIf you do not do this, your email blocking or spam filtering program may block/nreceipt of the notices regarding your application for recruitments. You are/nalso strongly advised to regularly log into your County of Alameda online/napplication account to check for notices that may have been sent to you. All/nemail notices that will be sent to you will also be kept in your personal/nonline application account. You will be able to view all of your notices in/nyour online application account by clicking on the 'My applications'/nbutton on the Current Job Openings page./nPlease take the/nsteps recommended above to ensure you do not miss any notices about a/nrecruitment for which you have applied. The County of Alameda is not/nresponsible for notices that are not read, received or accessed by any/napplicant for a County recruitment./nNOTE: All notices are/ngenerated through an automated email notification system. Replies to the email/nboxesNoreply@and/nnoreplyalamedacountyhr@are routed to unmonitored mailboxes. If/nyou have questions, please go to our website /hrs. You may/nalso contact the Human Resources Analyst listed on the job announcement for the/nrecruitment for which you have applied./n/nIone Bell | Human Resources Analyst/nHuman Resource Services, County of Alameda/n(510) 272-6456 |Ione.bell@//hrs/n/nDISASTER SERVICE WORKER/nAll Alameda County employees are designated Disaster/nService Workers through state and local law. Employment with the County/nrequires the affirmation of a loyalty oath to this effect. Employees are/nrequired to report to work as ordered in the event of an emergency./nEQUAL EMPLOYMENT OPPORTUNITY/n/n/nAlameda County has a diverse workforce, that is/nrepresentative of the communities we serve and is proud to be an equal/nopportunity employer. All aspects of employment are based on merit, competence,/nperformance and business need. Alameda County does not discriminate in/nemployment on the basis of, race, color, religion, sex (including pregnancy and/ngender identity), national origin, political affiliation, sexual orientation,/nmarital status, disability, genetic information, age, membership in an employee/norganization, retaliation, parental status, military service, or other/nnon-merit factors protected under federal, state and local law. Alameda County/ncelebrates diversity and is committed to creating an inclusive, and welcoming/nworkplace environment./n/n/n

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