Account Supervisor

Title: Account SupervisorType: fulltimeLocation: NYC (hybrid schedule)Salary $90-105k (DOE)Our client is a boutique Experiential Agency hiring a full-time Account Supervisor. The candidates should be experienced in experiential, organized with excellent communication and time management skills. Must be willing to travel and work non-traditional hours. Most their client are in the adult beverage category and experience with these type of brands is a must and knowing NY regulations.What you will do: Mentor and guide junior account team membersLead day-to-day aspects of client relationshipsLead agency communication between internal and external resourcesOversee program execution including Events, Field Marketing, and On/Off Premise PromotionsLead new/existing program ideation, initiate creative briefs, and contribute to brainstormsDeliver consumer insights and strategic fiscal planning to clientsWrite masterful decks and expertly present them to Clients (Keynote or PowerPoint)Develop, monitor, and manage budgets - work with Accounting Dept on reconciliations, actuals, billingKPI development & managementHave a blast with your clientsDETAILED DUTIES & RESPONSIBILITIES include but are not limited to the following:Field Team Managementa. Manage new hire recruiting process with HR, coordinate remote interviews and on-boarding,conduct in-market trainings, support Account Director on field performance improvement plans anddisciplinary action as needed.b. Train and mentor new field staff, developing their strengths and address potential areas of concern.c. Support the creation of comprehensive training manuals and protocols.d. Lead ongoing communications with field team including bi-weekly status calls, rolling out newinitiatives, sharing communications from client, and more.e. Management of field team deliverables, such as expense reports, weekly/monthly reports, onlinereporting, ensuring accuracy and timeliness.Program Managementa. Lead day-to-day client communications including but not limited to delivery of regular KPI reports,build out of field marketing programs and analysis of program through key sales metrics.b. Develop and/or reviews client bi-weekly status agendas and recaps.c. Identify challenges, opportunities and wins to AD, substantiated with market-level, solution-orientedinsights and implement those solutions seamlessly; elevating concerns that are not resolved.d. Share best practices with key stakeholders, recommending implementation of new ways of workingor programming as appropriate.Event Planning & Executiona. Lead venue research, vendor sourcing and negotiations, premium sourcing and distribution asneededb. Manage event logistics, including site visits and scheduling meetings, creating timelines, etc.c. Execute activations when necessary (some weekend travel)Position RequirementsMust have a bachelor's degree in Marketing or relevant fieldMinimum 4 years of experience within an experiential agency settingMinimum 2 years of experience in the spirits industryPrevious experience managing employees preferredStrong written and verbal communication skillsProficient level MS OfficeCreative software programs such as Adobe Creative Suite a plus.Ability to handle multiple tasks with keen attention to detail, follow through and meet deadlinesSolutions-oriented, with the experience in problem-solving and negotiationFlexible to work nights and weekends

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