Job Title:
Assistant Store Leader
Company: Dyson
Location: New York City, NY
Created: 2026-05-09
Job Type: Full Time
Job Description:
About UsDyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. About the RoleAt Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.Support Expert and Stylist on-boarding, launches, and on-going learning by establishing strategy for execution of training materialsCreate a culture of consistent feedback through in-the-moment coaching, performance conversations, and follow upInvest in team development by identifying and addressing opportunities for growthSupport daily operations and customer experience through scheduling and payroll controlsDevelop strategy from business analytics to achieve sales and experience expectationsSupport customer experience and sales by accurately managing inventory and supply levelsEnsure compliance of all operating policies and proceduresImplement strategy for upholding Dyson visual standardsEnsure customer satisfaction throughout the Dyson experience, leveraging available data to measure performance and affect changeDrive in-store engagement by scheduling and building team mastery of Expert WorkshopsBuild Dyson reputation through flawless execution of community eventsAbout YouFlexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates.Minimum of 5 years' experience in a customer-facing, retail setting required2+ years' retail management experience requiredBachelor's Degree or equivalent experience is preferredExperience in leading sales and operations in a retail store requiredP & L strongly preferredExperience working with or in a premium or luxury brand strongly preferredAbility to understand the Dyson brand and uphold its integrityAbility to motivate, inspire, drive results, and lead a growing team in an ever-changing business environmentExcellent written and verbal communication skills with all audiences and levels of leadershipStrong organizational skills and ability to multi taskBi-lingual language proficiency is a plusBenefits:At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.Financial benefits:401K with up to a 4% matchCompany paid Life Insurance and AD&DFlexible Savings Account (FSA) and Health Savings Account (HSA)Lifestyle benefits:Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation TimePre-tax Commuter Benefits (applicable areas only)Generous Child Care Leave ProgramWellness ProgramEmployee Assistance ProgramGenerous Dyson Product DiscountsHealth benefits:Multi-Level Healthcare Coverage OptionsVision & Dental CoverageCompany paid Short-Term and Long-Term DisabilityBenefitsAt Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter. Financial benefits: 401K with up to a 4% matchCompany paid Life Insurance and AD&DFlexible Savings Account (FSA) and Health Savings Account (HSA)Lifestyle benefits: Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation TimePre-tax Commuter Benefits (applicable areas only)Generous Child Care Leave ProgramWellness ProgramEmployee Assistance ProgramGenerous Dyson Product DiscountsHealth benefits: Multi-Level Healthcare Coverage OptionsVision & Dental CoverageCompany paid Short-Term and Long-Term DisabilityLI-ONSITEDyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.