Patient Insurance Coordinator

The Rogosin Institute is an independent non-profit medical care and research organization affiliated with NewYork-Presbyterian Hospital and Weill Cornell Medicine. Rogosin is one of the premier centers for the diagnosis and management of kidney disease in the country. The Institute also treats patients with diabetes, hypertension, lipid disorders and conducts research in these areas. We currently have an opportunity for a full-time Patient Insurance Coordinator who will assist patients in managing their insurance coverage and assessing available financial assistance programs. The Patient Insurance Coordinator serves as the patients’ and facilities’ primary contact for individual patient insurance issues and education in areas of insurance benefits, coordination of benefits and levels of coverage. Ensures patients are fully educated on all insurance options available to them as a ESRD patient. Assists patients with exploring available options and applying for coverage as appropriate. Acts as a liaison between patients, clinical/administrative teams, and the billing office. Travel in the NYC metropolitan area required. Qualifications: • Associate’s degree and at least three (3) years of work experience in case management and/or medical billing, collections, and appeals/grievance options and processes, extensive knowledge of commercial, Medicare and NYS Medicaid processes, government medical benefits and billing. Clinical or other face-to-face experience with patients preferred. • Proficient in managed care and insurance coverage, knowledge of Social Security (including SSDI), Medicare, Commercial Insurers, Coordination of Benefits, New York Medicaid (including Emergency Medicaid), Prescription Drug Plans, the Health Insurance Marketplace/Exchange, and Essential Plans. • Full knowledge of HIPAA Compliance Rules related to patient medical and financial information • Knowledge of clinical terminology and medical systems background or familiarity preferred • Excellent interpersonal skills required, and must be computer literate, with excellent follow-through, strong written and verbal communication skills • Must be able to adapt to flexible work schedule to accommodate patients’ needs • Travel to our dialysis centers within the NYC’s five borough is required • Familiarity with ESRD and dialysis an advantage, with prior experience working in an outpatient clinic a plus We offer a competitive salary and benefits package commensurate with experience. Interested applicants should forward an updated resume and salary requirement to: .

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