Dockhand

About Chelsea Piers:At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. We also offer excellent benefits, including medical, dental, and vision insurance; 401(k) matching; paid time off; transportation benefits; tuition assistance; a complimentary membership to Chelsea Piers Fitness; and other exciting venue benefits at Chelsea Piers.About the Opportunity:Chelsea Piers is seeking to hire a Dockhand to join our Marina team. In this role, you will be responsible for assisting in the daily operation of the Marina and Docks, accommodating all seasonal and transient customers, and assist in the general maintenance of the facility. This role reports to the Marina Manager & Assistant Dockmaster and works closely with other Dockhands and the Marina office. As the Dockhand, you will be expected to:Greet all customers upon arrivalPromote the marina and lease in-water storage slipsMonitor VHF for all communications with the marinaApprove inbound and outbound clearance as boats arrive and departEnsure all customers have an exceptional experience at the marinaMaintain and enforce marina rules to ensure the safety and compliance of all guestsPerform daily inspection of the docks Submit reports of any issues that need to be addressedPerform daily dock walks verifying all empty slips and boats are in the correct slipsVerify all transient boats have arrived / departed according to their reservationsUpon vessel departures, verify all accounts are up to date and paid in full with the DockmasterMaintain a clean property and marina by keeping docks clear and removing any trash when seenTake proactive approach to severe weather prevention; steps to secure and protect docks, vessels, customer and marina personnelEstablish and maintain positive relationships with customers, coworkers, and all departmentsAll other duties as assigned by managementThis is not comprehensive list of responsibilities, which can change at any time at the discretion of your supervisorAbout You:You work well both independently and in a team environment. You are punctual, professional, and able to communicate clearly and effectively with your teammates. You must be comfortable working around boats and on the water. You are able to stand for long periods of time working in all weather elements throughout your shift.Qualifications:High School Degree or equivalentPrevious marina experience preferredBasic boat handling experience preferredPrevious customer service experience preferredMust thrive in a fast-paced environmentAbility to work safely around the waterAbility to lift up to 50 lbsExcellent verbal and written communication skillsMust be highly organized, flexible, and detail orientedMust be capable of working both independently and as part of a teamMust have a flexible schedule to include working weekends, holidays, and eveningsThis position is based at Chelsea Piers in New York, New YorkChelsea Piers is an Equal Opportunity Employer

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