Field Operations Technician

Job Description: Provides technical support within and occasionally outside the immediate team Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities Takes on smaller projects or portions of key projects/initiatives, providing accurate status and progress updates as requested Identifies and shares potential process improvements and recommends them to Senior Technicians and/or management for consideration Provides input on process improvements related to maintenance and repair activities Assists in the creation of job aids, scopes of work, method/statement of procedure, and helpful tools working closely with a Senior Technician Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in organizational requirements Requirements: Bachelor's degree OR equivalent relevant experience required 2-4 years wireless experience in field operations and maintenance preferred 2-4 years experience wireless telecommunications or related experience preferred Strong technical proficiency with Ericsson field equipment preferred Excellent verbal and written communication skills Self-motivated; exhibits initiative in achieving company goals and objectives Basic leadership skills and ability to prioritize and complete multiple tasks Able to work independently and in a team environment Flexibility with ever-changing environments and priorities Solve problems using creativity and innovation Operational knowledge and theory of all interconnecting circuits including RF transmitters, antenna systems, AAV, fiber, microwave radio, and AC-DC power systems Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391 At least 18 years of age Legally authorized to work in the United States Benefits: Medical, dental and vision insurance Flexible spending account 401(k) Employee stock grants Employee stock purchase plan Paid time off Up to 12 paid holidays Paid parental and family leave Family building benefits Back-up care Enhanced family support Childcare subsidy Tuition assistance College coaching Short- and long-term disability Voluntary AD&D coverage Voluntary accident coverage Voluntary life insurance Voluntary disability insurance Voluntary long-term care insurance Mobile service & home internet discounts Pet insurance Access to commuter and transit programs

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