Retail Store Director/Manager

Job Title: Retail Store Manager/DirectorLocation-Type: Onsite (SoHo)Start Date Is: May 2026Duration: PermanentCompensation Range: $100-120KBenefits: Eligible for Health, Dental, Vision, 401K Not eligible for Visa sponsorshipOverviewWe are seeking a Store Director to lead a luxury retail location in SoHo. This individual will be responsible for driving business performance, building a strong client base, and delivering an exceptional in-store experience aligned with a high-end brand standard.Key Responsibilities Build, lead, and develop a high-performing team focused on exceptional customer service Ensure the store delivers value and excellence to clients, aligned with luxury brand expectations Provide and maintain a strong client book Foster long-term customer relationships through personalized, high-touch interactions Coach team members on developing and growing their client portfolios Track performance and provide ongoing feedback and training to the team Drive sales growth and overall store profitability Partner with senior leadership on business strategy and execution Oversee daily store operations across both sales floor and stockroom Plan and execute in-store events to drive brand awareness and revenue Lead weekly team meetings to ensure alignment and consistency in execution Maintain high standards of visual merchandising and brand presentation Prepare weekly/monthly reporting and monitor KPI performance Qualifications Authorized to work in the U.S. High School diploma or equivalent 3 years of management experience in luxury fashion retail Strong analytical skills and comfort managing performance metrics Excellent communication and interpersonal skills Business-minded with a focus on both revenue growth and team leadership Highly detail-oriented with the ability to oversee all aspects of store operations Flexible schedule, including weekends and holidays during peak seasons Hands-on, pragmatic, and solutions-oriented mindset Commitment to ongoing learning and development Ability to stand for extended periods and lift/move retail materials as needed Experience with European luxury brands is a plus Second language proficiency is a plus Compensation & Benefits Base salary commission Medical, dental, and vision insurance Paid time off and paid sick time Paid parental leave (eligibility-based) 401(k) with company match Pet insurance Pre-tax commuter benefits (based on location) Sign-on bonus (where applicable) Referral bonus Employee discount and uniform allowance

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