Licensed Customer Service Representative

Job Description: Provide timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Requirements: Active P&C Producers insurance license REQUIRED Associates degree or 1+ year Insurance experience preferred 2 years'+ related Customer Service experience is required Ability to review, record and organize written data from a variety of sources with no prescribed format is essential Excellent communication and interpersonal skills are required. Benefits: Flexible Time Off Annual Accrual - days 15

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