Tenant Services Coordinator

Tenant Services Coordinator (Commercial Property) - Midtown ManhattanOur client, a premier commercial real estate firm, is seeking a highly organized and service-oriented Tenant Services Coordinator to support daily building operations at a Class A property in Midtown Manhattan. This role is on a temporary basis with an expected duration of 3-4 months. Key ResponsibilitiesTenant Services & OperationsServe as the primary point of contact for tenant requests via phone and email; log, assign, and track all service requests through completionMaintain accurate tenant contact records and distribution listsCoordinate tenant move-ins and move-outs, ensuring a smooth transition processManage building access and security systemsPrepare and update weekly operations reports and tracking spreadsheetsCoordinate after-hours freight operations, particularly during construction activitySchedule and track lobby staffing coverage, including vacations and shift changesCommunicate building updates, including maintenance, repairs, drills, holidays, and emergency notificationsAssist in the creation and distribution of tenant communications, including newslettersMaintain office supply inventory and place orders as neededOrganize and maintain records of project documentation, including signed proposals and change ordersAccounts Payable & Financial TrackingReceive, code, and process invoices related to property operationsTrack project-related expenses within the accounting system to ensure accurate cost reportingAdditional Property SupportSet up and manage utility accounts (e.g., landlord accounts for vacancies with smart meter systems)Coordinate logistics for on-site events, including signage and communication for shared amenity spacesQualifications2+ years of experience in property management, facilities coordination, or a related fieldStrong organizational skills with the ability to manage multiple prioritiesExcellent written and verbal communication skillsProficiency in Microsoft Office; experience with property management or accounting systems is a plusDetail-oriented with a proactive, customer-service mindset

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