Medical Records Specialist

Community Healthcare Network is seeking for a Medical Record Specialist (MRS) who will be responsible for processing all release of information (ROI), specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. JOB FUNCTION: Responsibilities include, but are not limited to: * Reviews the release of requested medical records and ensures that the process is HIPAA compliant and timely * Maintains and protects sensitive and private information by keeping patient records confidential in accordance with ambulatory care, The Joint Commission, HIPAA, local, state, and federal laws and regulations * Investigates possible violations of HIPAA policies and procedures and reports to Associate Director, Medical Records * Receives and processes requests for patient health information in accordance with company and facility policies and procedures * Standardizes all records that are contained in the medical record in collaboration with medical and administrative staff * Documents all medical records request by creating telephone encounters in CHN's Electronic Medical Record system electronic medical records system, eClinicalWorks ("eCW") and assigns to appropriate staff * Responds to requests for patient records both internally and externally via phone, email, and fax. * Maintains working knowledge of company and facility software * Monitors third-party vendor software and processes. * Responsible for scanning and uploading records to eCW. * Engages in ongoing training, education, and professional activities to enhance knowledge, skills, and professionalism. * Inform manager of work, site difficulties, and/or fluctuating volumes. * Performs other related duties as assigned. WHAT WE LOOK FOR: * High School Diploma or GED. * Bilingual Spanish is a preferred.

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