Director of Operations (AI + Systems Focus)

Solar Eclipse New York is a design-led accessories and lifestyle brand transforming everyday objects into collectible, expressive pieces. Our products are carried by leading global retailers including Nordstrom, Anthropologie, MoMA Design Store, and Le Bon Marché.As we scale rapidly across wholesale, retail, and international markets, we are hiring a Director of Operations to build and lead the systems that power the business. This is a high-impact role focused on execution, infrastructure, and innovation - including integrating AI and automation into core workflows.This role reports directly to the Founder and will operate as a key partner in scaling the business across all channels.About the RoleThis is not a purely managerial role - we are looking for someone who is both strategic and deeply hands-onYou will own day-to-day operations across production, wholesale, logistics, and trade, while building the systems, tools, and processes that allow the company to scale efficiently.You should be excited about using AI, automation, and creative problem-solving to rethink how operations are run.What You'll DoProduction & Supply ChainOwn production timelines across global factoriesOversee sampling, approvals, and bulk production executionPartner with logistics teams on freight, routing, and deliveryIdentify and implement process improvements using AI and automationWholesale OperationsOwn purchase order tracking, ship windows, and retailer requirementsEnsure accurate, on-time fulfillment across accountsManage compliance and proactively reduce chargebacksBuild smarter systems for tracking, reporting, and executionTrade Shows & Retail ActivationsLead logistics and planning for trade shows and pop-upsOversee booth execution, staffing coordination, and timelinesImplement systems for lead tracking and post-show follow-upsInventory & PlanningOversee inventory tracking and demand planningAlign production with wholesale and retail forecastsExplore AI-driven forecasting and planning toolsSystems & Process InnovationBuild and refine operational systems across all functionsIdentify repetitive workflows and replace them with automationImplement tools that improve visibility, speed, and decision-makingCreate scalable infrastructure to support rapid growthWho You Are5+ years experience in operations, production, or supply chain (consumer brand preferred)Strong operator with both strategic thinking and hands-on execution abilitySystems-oriented-you don't just manage processes, you improve themComfortable using (or eager to adopt) AI tools to increase efficiencyHighly organized, detail-oriented, and proactiveThrive in fast-paced, high-growth environmentsExperience with wholesale and/or retail partners is a strong plusExcited to build, take ownership, and grow with the companySignificant opportunity for role expansion and leadership growthDetailsFull-time, based in NYC (Flatiron office)High-ownership role with direct exposure to leadershipOpportunity to help build the operational backbone of a globally scaling brandTo ApplyPlease apply via LinkedIn or send your resume along with a brief note on relevant experience.In your application, include 1-2 examples of systems, automations, or AI workflows you've built (e.g., forecasting tools, reporting dashboards, process automations, or operational improvements).

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