Assistant Operations Manager - Housekeeping

Be Part of Something Bigger at HyattAt Hyatt, we believe in the power of belonging"”creating spaces where people feel at home, wherever they are in the world. We turn trips into journeys, moments into meaningful experiences, and jobs into fulfilling careers.Join a team that's redefining travel to be more human, connected, and sustainable. Here, your role matters, your growth is supported, and your individuality is celebrated. Because at Hyatt, hospitality isn't just what we do"”it's who we are.Your Workplace: Hyatt Centric Times Square New YorkWelcome to the center of it all. Hyatt Centric Times Square puts you right in the heart of New York City, surrounded by energy, culture, and endless possibility. From stylish guest rooms with iconic skyline views to vibrant gathering spaces like our rooftop bar, this is where unforgettable experiences begin"”for our guests and for you.The Opportunity: Assistant Operations Manager - HousekeepingWe're looking for a driven and detail-oriented leader to help elevate our housekeeping operations. In this role, you'll partner with the Executive Housekeeper to oversee all aspects of housekeeping"”from guest rooms to public spaces"”ensuring every corner reflects Hyatt's high standards.You'll play a key role in:Leading daily operations across housekeeping and public areasCoaching, developing, and scheduling team membersDelivering exceptional guest experiences, including VIP and high-profile guestsUpholding safety, cleanliness, and operational excellenceFostering a positive, high-performing team environmentThis is a hands-on leadership role for someone who thrives in a fast-paced setting and takes pride in creating exceptional experiences behind the scenes.What You'll BringA passion for service and creating memorable guest experiences1-2 years of progressive experience in hotel Rooms or Housekeeping leadershipStrong communication and organizational skillsA collaborative, high-energy leadership styleAttention to detail and a drive for operational excellenceFlexibility to work weekends and holidaysUnion experience (preferred)Hospitality degree (a plus)What You'll EarnSalary: $66,300 - $72,000 (based on experience)Why Hyatt?We take care of our people so they can take care of our guests. Enjoy a comprehensive benefits package, including:Free and discounted hotel stays worldwideMedical, dental, vision coverage (after 30 days for full-time roles)401(k) with company matchPaid time off, parental leave, and adoption assistanceComplimentary meals during shiftsTuition reimbursement and career development opportunitiesEmployee Stock Purchase PlanExclusive discounts with top brandsOur ValuesEmpathy | Integrity | Respect | Inclusion | Experimentation | WellbeingReady to Make an Impact?If you're passionate about hospitality and ready to grow your career in a dynamic, world-class environment, we'd love to meet you.Apply today at and discover a career you didn't know existed.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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