Loan Operations Specialist

NOTES (this is for a major bank in the NYC area). • Hybrid - 3 days onsite, 2 days remote required• Looking to start ASAP• Must have at least 3-4 years of LOANIQ experience with agency servicing specifically (will be eventually helping train other team members on LoanIQ)• Strong background of onboarding and booking new transactions, especially in agent servicing• Need to be able to read a credit agreement (STLA most important)• Understanding of cash reconciliations, research, and resolution and loan servicing• Would be a perk if they had experience using MS Dynamics but not a must• Team is about 10 people in size (predominantly in Baltimore)• Interview process would be meeting with HM and two VP's - hopefully all in one sittingOVERVIEWWe are looking for an experienced loan operations professional to join the FID Secured Lending (FSL) operations team on a temporary basis. The FSL business is in a period of significant volume growth, and this role exists to provide immediate production capacity in loan booking, participant servicing, and agency servicing "” all within LoanIQ.This is a hands-on production role. We need someone who can process transactions from day one with minimal ramp-up. Prior experience at a major syndicated lending institution (agent bank or participant) is essential.KEY RESPONSIBILITIESLoan Booking & Deal Setup• Book new loan facilities in LoanIQ based on credit agreement terms, including deal, facility, and loan-level hierarchy setup• Extract and input key commercial terms from credit agreements: pricing grids, commitment amounts, maturity dates, repayment schedules, borrowing base structures, financial covenants• Set up deal economics accurately to support correct regulatory capital calculation, risk exposure, and credit availability• Coordinate with front office, legal counsel, and product control on deal closing mechanics and funding instructionsParticipant Servicing• Process lifecycle servicing events for deals where the firm holds a participant position: interest payments, fee payments, principal repayments, rate resets, and rollovers• Reconcile agent bank notices against LoanIQ records; investigate and resolve discrepancies in payment amounts, rates, or accrual periods• Monitor and process borrowing base certificates, compliance certificates, and covenant reporting as received from agent banks• Handle facility amendments, extensions, and waivers on participant positions, updating LoanIQ deal structures accordinglyAgency Servicing• Perform agent bank servicing functions in LoanIQ for deals where the firm acts as administrative agent or lead arranger• Process and distribute interest, fee, and principal payments to the lender syndicate; calculate pro-rata and non-pro-rata distributions• Manage lender positions following primary syndication, secondary trade settlements (assignments and participations), and commitment changes• Generate and distribute agent notices to the lender group: drawdown notices, rate-setting notices, paydown notices, amendment and waiver requests• Process SOFR rate resets, calculate all-in rates including applicable margins and floors, and initiate rollover transactionsControls & Reporting• Ensure all transactions are processed within established SLAs and in accordance with operational procedures and risk controls• Escalate exceptions, fails, and breaks promptly through the appropriate channels• Support month-end and quarter-end processing, including accrual verification and GL reconciliation supportREQUIRED QUALIFICATIONS - Note- really looking for 5-6 years -Senior Analyst type of role• Minimum 3 years of hands-on experience in syndicated loan operations at a bank, fund administrator, or financial institution• Direct, daily working experience with LoanIQ "” this is non-negotiable. Candidates must be able to navigate deal/facility/loan hierarchies, process servicing events, and troubleshoot system issues independently• Demonstrated experience in at least two of the following three areas: loan booking/deal setup, participant servicing, agency servicing• Understanding of SOFR-based lending conventions, including rate lookback mechanics, compounding methods, and fallback provisions• Ability to read and interpret credit agreements, amendments, and agent notices to extract operational terms• Strong attention to detail in a high-volume, deadline-driven environmentPREFERRED QUALIFICATIONS• Prior experience at a bulge-bracket or large regional bank in a loan operations or loan servicing role • Experience with structured credit products: CLO warehouses, CRE warehouses, subscription finance / capital call facilities• Experience with Microsoft Dynamics or similar case management / workflow toolsABOUT THE TEAMGlobal Loan Services (GLS) supports three business lines across the full loan lifecycle: Structed Lending, Global Capital Markets, and Leveraged Finance Trading. The team operates across New York, Baltimore, London, Glasgow, and multiple locations in India.FSL is the fastest-growing segment of the book. The successful candidate will join a team managing a diverse product set including traditional corporate lending, structured credit warehouses, CRE facilities, and subscription finance. This is a high-visibility function with direct interaction with front office desks, legal, and product control.NOTES FOR STAFFING AGENCIES• Candidates who list LoanIQ on their CV but cannot describe the deal/facility/loan hierarchy, or who cannot walk through a basic interest payment or rate reset workflow, will not be progressed• We are not looking for project managers, business analysts, or technology implementation profiles. This is a production operations role• Candidates from non-lending backgrounds (e.g., equity operations, FX operations) will not be considered unless they have direct, recent loan servicing experience in LoanIQ

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