Receptionist/Office Manager

Citi Trends is seeking a professional, organized, and customer-focused Receptionist / Office Manager to support our New York office. This individual will serve as the face of the office, creating a welcoming experience for visitors, associates, and business partners while ensuring the office operates smoothly and efficiently.This role is ideal for someone who thrives in a fast-paced retail environment, enjoys supporting senior leaders and cross-functional teams, and can effectively balance front desk responsibilities with office operations, coordination, and administrative support.Key ResponsibilitiesReception & Front Desk SupportGreet and assist visitors, candidates, vendors, and associates in a professional and welcoming mannerAnswer and direct incoming calls, emails, and deliveriesManage visitor sign-in procedures and maintain office security protocolsCoordinate conference room scheduling and prepare meeting spaces for internal and external meetingsSupport interview scheduling and candidate hospitality for recruiting visitsReceive, sort, and distribute incoming mail and packagesOffice ManagementMaintain office supplies, kitchen inventory, and general office organizationCoordinate with vendors for office services, maintenance, repairs, cleaning, and deliveriesManage relationships with building management and service providersEnsure common areas, conference rooms, and office spaces remain clean, organized, and presentableAssist with planning office events, team meetings, celebrations, and employee engagement activitiesSupport onboarding logistics for new hires, including workspace setup, supplies, badges, and equipment coordinationPartner with IT, HR, and Facilities teams to address office-related needsAdministrative SupportProvide administrative support to leaders and cross-functional teams as neededAssist with travel arrangements, expense reports, calendars, meeting coordination, and presentation preparationSupport invoice processing, office budgets, and vendor payment trackingMaintain office records, contact lists, and filing systemsAssist with special projects and ad hoc assignments as neededQualifications3+ years of experience in a receptionist, office manager, administrative assistant, or similar support rolePrior experience supporting a corporate office environment preferredStrong organizational skills with the ability to manage multiple priorities simultaneouslyExcellent verbal and written communication skillsProfessional presence with strong customer service skillsHigh attention to detail and follow-throughStrong proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, and WordExperience coordinating meetings, events, and office operationsAbility to handle sensitive and confidential information with discretionSelf-starter with the ability to work independently and anticipate needsPreferred QualificationsExperience supporting retail, fashion, merchandising, or creative office environmentsExperience working with vendors, building management, and office budgetsFamiliarity with travel booking, expense reporting, and onboarding coordinationPhysical RequirementsWhile performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly. The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception. The employee must be able to work effectively in a fast-paced environment.What We OfferAt Citi Trends, you will have the opportunity to work in a collaborative, entrepreneurial, and fast-moving environment where your contributions will directly impact the day-to-day success of the New York office. We offer competitive pay, comprehensive benefits, career growth opportunities, and the ability to be part of an organization focused on growth and transformation.Citi Trends is an Equal Opportunity EmployerCiti Trends is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

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