NETWORKS ZONE SUPERVISOR (CLASS CODE 3311)

Salary: $81,999.00 AnnuallyLocation : New Orleans, LAJob Type: ProbationaryJob Number: 11504/3311Department: Sewerage and Water Board of New OrleansDivision: General SuperintendentOpening Date: 04/03/2026Closing Date: 4/17/2026 5:00 PM Central Kind of Work Technical and supervisory work in the overall oversight, construction, maintenance, and emergency repair of water distribution, storm water collection and sewer maintenance systems in a geographically designated zone area and encompasses overseeing over 30 or more employees including directing staffing, conducting employee training and performance evaluations, making disciplinary recommendations, maintaining required licensing and achieving continuous improvement. Work involves the supervision of lower level supervisors including Network Planner/Schedulers, Quality Assurance/Inspection personnel as well as crew leaders such as Network Master Maintenance Technicians. Work also includes managing the equipment readiness of the following: excavation equipment, flush trucks, valve operation equipment, dump trucks, air compressors, pumps and saws. Work includes coordinating work with stakeholders, contractors and other utilities; and related work as required. Minimum Qualifications(PROMOTIONAL) High School Diploma or GED issued by a State Department of Education.*Valid Driver's License.*Permanent status with the Sewerage & Water Board in one of the following classifications: Networks Master Maintenance Technician II, Networks Quality Assurance and Safety Inspector, Networks Planner/Scheduler.Three (3) years of experience as a Networks Master Maintenance Technician II or higher in the Networks Department.Class III Wastewater Collections License and Class III Water Distribution License.*(ENTRANCE)High School Diploma or GED issued by a State Department of Education.*Valid Driver's License.*Ten (10) years of experience in a major division of a water and wastewater utility; six (6) of these years must be at the supervisory level in a maintenance capacity, and two (2) years of this supervisory experience must have been supervising foreman or other supervisors.Class III Wastewater Collections License and Class III Water Distribution License.*NOTE: If appointed, Class IV Wastewater Collections License and Class IV Water Distribution License must be obtained during the probationary period. No probationary period may last longer than one year. Failure to obtain Class IV Wastewater Collections License and Class IV Water Distribution License will result in failure of probationary period and termination or removal from job classification.* Prior to appointment, the hiring agency is required to verify education and licenses claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.NOTE:Domicilerequirements are currently waived for the purpose of application**. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). **Additional exceptions to thedomicilerequirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for adomicileexception during the interview process. Kind of Examination A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.This is an original entrance and promotional examination. General InformationTHE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT (504) 658-3516 OR TTY/VOICE AT (504) 586-4475 or (504) 658-4020.DOMICILE REQUIREMENTS FOR EMPLOYMENT: Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision.Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.DOMICILE REQUIREMENTS FOR EMPLOYMENT (SEWERAGE AND WATER BOARD): Domicile requirements are currently waived for the purpose of application**. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). **Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.BACKGROUND CHECK: The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. APPLICATIONS: Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement. DELAY IN THE MAIL: The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.WORKING TEST PERIOD: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year. SUBSTANCE ABUSE TESTING: The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9. A MEDICAL EXAMINATION is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers.A MEDICAL SCREENING, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications. GOOD MORAL CHARACTER is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties. IMPORTANT: Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification. VETERANS PREFERENCE: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date. HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education are not acceptable. High School diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website ().ACCREDITED COLLEGES AND UNIVERSITIES: An accredited college or university is an institution that is accredited by an organization that is recognized by the USDE (United States Department of Education) as an Institutional Accreditor. College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (). EXPERIENCE: Applicants will not receive credit for unpaid work unless specified on the job announcement. Partial credit only will be given for related part time employment. Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related. Experience credit will be granted for related provisional appointments (internal applicants).PROFESSIONAL ADMINISTRATIVE EXPERIENCE: The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance. OFFERS OF EMPLOYMENT OR PROMOTION: Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification. Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process. Revised 1/91, 4/03, 7/05, 2/07, 8/10, 2/12, 8/15, 6/16, 1/17, 1/19, 2/23, 8/23, 3/24, 6/24, 2/25, 3/26.Sewerage and Water Board utilizes E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirmed employment eligibility. By applying to this position, you consent to this verification process in the event you receive an offer of employment.The Sewerage and Water Board of New Orleans offers a wide variety of competitive benefits. Information on these benefits can be found 01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in disqualification for this position. This means you will be ineligible for further consideration in this recruitment process.Please check "yes" to show that you have read and understand this statement. Yes No 02 This position requires a valid driver's license. Please select the option that best describes your current driver's license: I have a driver's license from the State of Louisiana. I have a driver's license issued from a state other than Louisiana. I do not have a current driver's license. 03 If you have a current, valid driver's license, you must provide the following information: a. license number,b. class,c. state that issued the driver's license,d. date issued, and e. expiration date. If you do not have a current valid driver's license, please type "N/A." 04 Do you have a High School Diploma or a GED? Yes No 05 If you have a High School Diploma or GED, please providea. the date the Diploma or GED was awarded, andb. the name of the School or Entity that issued it.c. city and state where you received your diploma or GEDFailure to provide this information will result in the disqualification of your application for this position. 06 High School and College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website ().Please check "yes" to show that you have read and understand this statement. Yes No 07 Do you have a current Class 3 Wastewater Collections License issued by the Louisiana Department of Health? Yes No 08 Do you have a current Class 3 Water Distribution License issued by the Louisiana Department of Health and Hospitals? Yes No 09 If you are currently employed with either the Sewerage and Water Board of New Orleans or the City of New Orleans, please list your current classification title? If you are not currently employed with either the Sewerage and Water Board of New Orleans or the City of New Orleans, please type "NA." 10 Do you have permanent status with Sewerage and Water Board of New Orleans in one of the following classifications: Networks Master Maintenance Technician II, Networks Quality Assurance and Safety Inspector, Networks Planner/Scheduler? Yes No 11 How many months and/or years of verifiable full-time work experience do you have as a Networks Master Maintenance Technician II or higher in the Networks Department? None Less than six (6) months 6 months to less than 12 months 1 year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 years to less than 5 years 5 years to less than 6 years 6 years to less than 7 years 7 years to less than 8 years 8 years to less than 9 years 9 years to less than 10 years 10 years or more 12 How many months and/or years of verifiable full-time work experience do you have in a major division of a water and wastewater utility? None Less than six (6) months 6 months to less than 12 months 1 year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 years to less than 5 years 5 years to less than 6 years 6 years to less than 7 years 7 years to less than 8 years 8 years to less than 9 years 9 years to less than 10 years 10 years or more 13 Describe all your full-time, paid work experience in a major division of a water and wastewater utility. Your description must include where this experience was obtained, the dates the work was performed, and a brief description of the work performed.Failure to describe your experience in detail could result in disqualification for this position. If you do not have this type of experience, type in "None". 14 How many months and/or years of your experience in a major division of a water and wastewater utility was at the supervisory level in a maintenance capacity? None Less than 6 months 6 months to less than 12 months 1 year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 years to less than 5 years 5 years to less than 6 years 6 years to less than 7 years 7 years to less than 8 years 8 years to less than 9 years 9 years to less than 10 years 10 years or more 15 Describe all your full-time, paid work experience in a major division of a water and wastewater utility at the supervisory level in a maintenance capacity.Your description must include where this experience was obtained, the dates the work was performed (MM/YYYY - MM/YYYY), and a brief description of the work performed.Failure to describe your experience in detail could result in disqualification for this position.If you do not have this type of experience, type in "None". 16 How many months and/or years of verifiable full-time work experience do you have in a major division of a water and wastewater utility at the supervisory level in a maintenance capacity that included supervising foreman or other supervisors? None Less than six (6) months 6 months to less than 12 months 1 year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 years to less than 5 years 5 years to less than 6 years 6 years to less than 7 years 7 years to less than 8 years 8 years to less than 9 years 9 years to less than 10 years 10 years or more 17 Describe all your full-time, paid experience supervising foreman or other supervisors.Your description must include where this experience was obtained, the dates the work was performed, a brief description of the work performed, and the job titles of the employees you supervised.Failure to describe your experience in detail could result in disqualification for this position.If you do not have this type of experience, type in "None". 18 Prior to appointment, the hiring agency must verify all education credentials and licenses used to qualify for this classification. If you are selected for hire, prior to your start date in this classification, you will be required to submit to the hiring agency proof of your high school diploma or GED, valid driver's license, Class III Water Distribution License and Class 3 Wastewater Collections License. Failure to submit your education credentials and licenses to the hiring agency prior to your start date will disqualify you for employment in this classification. Please check "yes" to show that you have read and understand this statement. Yes No 19 If you were referred by a City of New Orleans employee, please list his or her name. Please list one name only. If you were NOT referred by a City of New Orleans employee, please type "N/A." Required Question

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