Customer Service Clerk I

Performs a variety of clerical work in the receipt and processing of revenues for the County Water Department. An employee in this class assists customers in establishing accounts, accepting and posting payments, and balancing receipts. Employee is also responsible for preparing reports, answering incoming calls and handling routine requests for information, and maintaining a variety of records and files. Work is performed under direct supervision and established guidelines and procedures and strictly followed. The employee is entrusted with the usual and customary responsibilities associated with handling and accounting for large sums of cash. Daily work assignments are performed with independence and latitude; however, unusual or non-routine situations are referred to a supervisor. Work is performed under the direct supervision of the Customer Service Supervisor and is evaluated in terms of accuracy of accounting and overall effectiveness in dealing with customer service activities. ...Customer Service, Clerk, Accounting, Service, Processing, Retail, Customer

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