Logistics Coordinator

Job Description SUMMARY Responsible for managing and allocating the company's resources and assets in order to meet the customer's needs in an efficient and profitable manner. The primary job function is to get loads moved for our customer by supervising and instructing drivers. The logistics coordinator is responsible for ensuring that drivers operate economically sound and safe. They should also maintain the company image of honesty and integrity. This position requires the exercise of discretion and independent judgment with respect to matters of significance. ESSENTIAL DUTIES AND RESPONSIBILITIES * Supervise drivers (Instruct drivers on day-by-day activities) * Work out problems with drivers through the proper corrective action procedures. * Keep your supervisor and the terminal manager current on all personnel issues. * Manage driver utilization wisely. * Ensure drivers are given all information needed to properly fill out their paperwork and properly meet our customers needs. * Ensure adequate drivers are available to meet customer needs. * Ensure drivers have been properly trained before they are dispatched on a load. * Ensure all drivers are treated fair and equal. * Maintain a good working relationship with customers, co-workers, terminal managers, employees, and the general public. * Call customers regularly to ensure customer satisfaction. * Keep customer up to date on their load information. * Keep your supervisor informed about any and all customer service problems or complaints. * Work with new customers to develop new business and growth. * Manage inventories as required. * Ensure loads are dispatched in a profitable manner, minimize deadhead miles, etc. * Minimize driver down time * Control accessorial driver pay. * Eliminate wasteful activities and spending. * Other projects/duties as assigned by dispatch supervisor, the general manager, or vice-president of operations. Job Requirements High School degree or GED required. Dispatch experience in terminal operations or related industry experience is preferred. * Six months to one year related experience and/or training;or equivalent combination of education and experience. * Knowledge of trailer types, construction, and accessories as to be fully compliant with customer needs and DOT requirement * Knowledge of tractors and their accessories to provide comfort to the driver (Cab types) and compliance with the requirements of the attaching trailer * Knowledge of products hauled: knows product properties in order to correctly match with suitable trailer types and to ensure full DOT compliance and in current DOT rules and regulations as well as state transportation requirements * Logistical skills

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