Quality Assurance Manager

DescriptionWork Schedule: Mon-Fri 7am-4pmExperience: Quality Assurance Manager with prior Aerospace experience (comparable industry: Automotive Manufacturing). Prior experience as Point of Contact for maintain AS9100 certification is a plus; Prior experience as a People Leader or Client facing role as a key liaison between internal teams, customers, and/or regulatory agencies.JD-- As the Quality Assurance Manager for our Aerospace Mountainhome, PA site, you’ll play a key leadership role in shaping the direction of product quality, compliance, and operational excellence. This position is ideal for a strategic thinker who thrives in a hands-on manufacturing environment and is passionate about driving a culture of accountability, precision, and continuous improvement. You’ll lead a dedicated team of quality professionals, guiding them through challenges and change, while ensuring our products meet the highest standards of safety, reliability, and performance demanded by the aerospace industry.In this role, you’ll oversee all aspects of the Quality Management System (QMS), maintain AS9100 certification, and serve as a key liaison between internal teams, customers, and regulatory agencies. You’ll own initiatives that enhance product integrity, reduce Cost of Poor Quality (COPQ), and strengthen our reputation for excellence. If you’re motivated by the opportunity to lead teams, solve complex problems, and influence quality across every stage of production—from concept to customer delivery—this role offers the platform to make a lasting impact within one of the clients' most technically advanced sites.Responsibilities will include:Leadership and Team Management• Lead, coach, train and direct the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.• Provide primary input to hiring, firing, promotion, performance and rewards decisions for quality team.• Guide teams through change, fostering collaboration, and driving performance excellence in the processing of aerospace components.• Establish effective relationships with internal and external customers and skillfully communicate quality subject matter knowledge as necessary to effectively manage and influence across multiple levels of stakeholders.• Ensure employees are adequately trained and work in a safe and environmentally sound manner; execute business decisions fairly, conduct annual performance reviews, hold regular toolbox meetings, provide two-way communications, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives.Quality Management System (QMS) and Regulatory Compliance• Maintain and enhance Quality Management System (QMS) documentation, including work instructions, quality plans, and inspection procedures.• Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics.• Serve as the primary point of contact for regulatory agencies and customers during audits, inspections, and certifications.• Support internal and external audits, as well as customer inspections, ensuring organizational readiness and timely closure of any findingsProduct Quality Assurance• Manage product compliance and customer satisfaction improvement initiatives.• Ensure program estimates and proposals accurately reflect quality requirements, planning, and process consistency.• Prepare and present departmental metrics and recovery plans as needed.• Responsible for quality of delivered products and services to our customers, management of quality risks and opportunities, ownership of the customer escape management process, and leadership in resolution of customer expectations and relationships related to quality and mission assurance.Corrective and Preventative Action• Drive effective root cause analysis and ensure the implementation of corrective and preventive actions using CORE (Customer Oriented Results and Excellence) problem-solving methodologies; apply CORE (Customer Oriented Results and Excellence), Lean and other continuous improvement techniques to develop and implement process improvement initiatives aimed at increasing quality, throughput and delivery integrity.Continuous Improvement• Lead implementation of organization projects and processes to ensure overall quality is continuously improving.• Develop and execute quality improvement plans that ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.Education/Experience Needed:• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experienceQualifications We Prefer:• Prior AS9100 quality management experience• Demonstrated ability to build trust and collaborate across departments to align quality initiatives with business goals• Proven experience managing and developing teams, with a focus on coaching, mentoring, and fostering career growth• Experience translating system and contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation• Strong analytical and problem-solving skills, with expertise in root cause analysis and preventive measures• Experience in generation, review, and approval of first article inspection reports in accordance with AS9102• Proficient in blueprint reading and application of GD&T• Experience achieving/maintaining NADCAP accreditation for special processes such as brazing, heat treat, and paint• Exceptional communication and interpersonal skills to collaborate effectively across teams and with regulatory agencies• Experience Reviewing Statement of Work (SOW), Supplier Corrective Action Requests (SCAR), Knowledge of Purchase Order Quality Requirements (Q-Notes, STAMP)• Experience facilitating cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)• Work transfer experienceSkillsquality standards, qms, Quality assurance, team management, regulatory compliance, continuous improvement, root cause analysis, as9100Top Skills Detailsquality standards,qmsAdditional Skills & QualificationsQualifications We Prefer:• Prior AS9100 quality management experience• Demonstrated ability to build trust and collaborate across departments to align quality initiatives with business goals• Proven experience managing and developing teams, with a focus on coaching, mentoring, and fostering career growth• Experience translating system and contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation• Strong analytical and problem-solving skills, with expertise in root cause analysis and preventive measures• Experience in generation, review, and approval of first article inspection reports in accordance with AS9102• Proficient in blueprint reading and application of GD&T• Experience achieving/maintaining NADCAP accreditation for special processes such as brazing, heat treat, and paint• Exceptional communication and interpersonal skills to collaborate effectively across teams and with regulatory agencies• Experience Reviewing Statement of Work (SOW), Supplier Corrective Action Requests (SCAR), Knowledge of Purchase Order Quality Requirements (Q-Notes, STAMP)• Experience facilitating cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)• Work transfer experienceExperience LevelExpert LevelEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:      • Medical, dental & vision      • Critical Illness, Accident, and Hospital      • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available      • Life Insurance (Voluntary Life & AD&D for the employee and dependents)      • Short and long-term disability      • Health Spending Account (HSA)      • Transportation benefits      • Employee Assistance Program      • Time Off/Leave (PTO, Vacation or Sick Leave)Job Type & LocationThis is a Contract position based out of Mountainhome, PA.Pay and BenefitsThe pay range for this position is $65.00 - $77.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Mountainhome,PA.Application DeadlineThis position is anticipated to close on Mar 17, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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