PT Academic Success Center Assistant/Proctor

Position Information Posting Number 2010-0483 Position Title PT Academic Success Center Assistant/Proctor Open Date 05/09/2025 Close Date Open Until Filled Yes Full or Part Time Part Time Permanent or Temporary Permanent Job Summary Essential Responsibilities/Duties: FRONT DESK * Welcoming all students, faculty, staff, and visitors and providing direction to the * appropriate area for service * Answering incoming telephone to provide general information or connecting calls to appropriate staff member. * Serving as oversight for tracking all visitors by adding appropriate information to front desk log, including non-student information. * Managing the faculty test folders by assisting faculty with access, safe-guarding tests and exam passwords, and following faculty testing instructions. * Completing pre-testing procedures by inspecting identification to verify student identity, reviewing testing instructions with the student, assigning a locker, securing all restricted items in a locker, and delivering the test and instructions to the testing proctor. * Assisting students with retrieval of personal items from the lockers post-testing. TESTING ROOM * Preparing the testing environment by turning on all computers in advance of testing and maintaining the supply of testing tools (pens, pencils, paper, erasers, etc.) available to students. * Maintaining testing log for scheduling and reporting. * Logging students into computers using the ASC username/password and entry of exam passwords, when applicable. * Monitoring testers to ensure all faculty instructions are followed, no unauthorized device is utilized, and no additional websites are accessed. * Gathering evidence of academic dishonesty and reporting to the Library ASC Director. * Completing all post-test procedures by collecting tests, securing completed tests while in the testing room, ensuring computer is returned to the desktop start screen, and filing tests in the testing folders at the front desk. * Maintaining a quiet testing environment free from distractions. Other Duties: * Assist with other projects as needed. Minimum Qualifications * Associate's degree * Two years customer service experience Preferred Qualifications * Bachelor's Degree * Experience working with students in an academic setting. Special Instructions For more information concerning this position, contact Star Baughman or (828) 448-3160.

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