WMS Analyst IV

DescriptionThe WMS Analyst IV is a senior-level individual contributor responsible for advanced analysis, configuration support, and continuous improvement of the Manhattan Associates Warehouse Management System (WMi) and related systems, with a primary focus on the Moreno ValleyDistribution Center.This role works closely with Distribution Center Operations to analyze system usage, identify improvement opportunities, and support solutions that increase productivity, improve labor efficiency, and reduce operating costs. The position operates in a highly automated warehouse environment, including KNAPP material handling equipment (MHE) and pocket sortation systems, Beumer Cross-Belt unit sorters, and outbound shipping sorters, ensuring alignment between WMS, labor management, automation systems, and business processes.The role also supports the transition from WMi to Manhattan Active Warehouse Management (MAWM) and Manhattan Active Labor Management (MALM) by contributing to system analysis, design validation, testing, and deployment activities. This is a senior individual contributor role with no direct reports.WHAT YOU'LL DO:WMi System Analysis & SupportAnalyze Manhattan WMi system configurations, workflows, and data to support daily distribution center operationsTranslate business requirements into functional specifications and configuration recommendationsIdentify system gaps, inefficiencies, and improvement opportunitiesTroubleshoot system issues and support root cause analysisEnsure system data integrity and alignment with operational processesOperations Partnership & Continuous ImprovementPartner with Moreno Valley DC Operations to analyze processes and identify system-driven improvementsSupport initiatives that improve productivity, throughput, and labor efficiencyRecommend solutions that reduce manual processes and operating costsEvaluate system performance and provide data-driven recommendationsWMi to MAWM / MALM Transition SupportAnalyze current WMi configurations and operational workflows to support future-state MAWM/MALM designParticipate in system testing (SIT/UAT), validation, and deployment activitiesSupport data migration analysis and validationAssist in identifying gaps between current and future system capabilitiesAutomation & Integration (KNAPP / Pocket Sorters)Analyze interactions between WMS, labor management, and automation systems including KNAPP shuttle and pocket sortersSupport troubleshooting of system and interface issues across WMS and automation platformsValidate system behavior and data flow across WMS, WCS/WES, and material handling systemsSupport integration with ERP, EDI, TMS, and other enterprise systemsData Integration & InterfacesAnalyze data flows, message structures, and system interactions between WMS and connected systemsSupport troubleshooting and resolution of interface and data issuesValidate integration performance and data accuracy during system changes and deploymentsTesting, Deployment & DocumentationDevelop and execute test scenarios for system changes and enhancementsSupport system deployments, enhancements, and new functionalityMaintain system documentation, SOPs, and user guidesProvide user support and guidance on WMS functionalityDevelopment Collaboration, Design & TestingWork closely with internal and external development teams to support solution design, configuration alignment, and technical implementationTranslate business and operational requirements into clear functional specifications for development teamsParticipate in design reviews to ensure solutions meet business needs and align with WMi capabilities and constraintsSupport and validate development through unit testing, system integration testing (SIT), and user acceptance testing (UAT)Identify defects, track issues, and coordinate resolution with development teamsEnsure delivered solutions meet functional requirements, performance expectations, and operational usabilityPerformance ExpectationsImprove operational performance through system analysis and recommendationsIncrease labor productivity and warehouse throughputMaintain high levels of inventory accuracy and system data integrityReduce operating costs through system and process improvementsSupport successful WMi to MAWM / MALM transition with minimal disruptionEnsure stable and reliable system performanceWHAT YOU'LL BRING:Advanced knowledge of Manhattan WMi functionality and configurationExposure to Manhattan Active WM (MAWM) and Labor Management (MALM) preferredSQL and database analysisIBM i (AS/400) platform experienceExperience with system integrations (APIs, EDI, flat files, message queues)Understanding of WCS/WES and automation system integrationProficiency in Excel and data analysis toolsStrong analytical and problem-solving skillsAbility to interpret business requirements and translate into system solutionsEffective communication with technical and operational teamsDetail-oriented with strong focus on accuracy and executionAbility to work independently and manage multiple prioritiesAdaptable in a fast-paced environmentAbility to travel domestically and internationally as needed. Must possess a valid passport and ability to obtain required visas for travelREQUIREMENTS:Bachelor's degree or equivalent experience in Information Systems, Supply Chain, or related field10+ years of experience with Manhattan Associates WMi Warehouse Management SystemStrong experience in WMS analysis, configuration support, and troubleshootingExperience working in highly automated warehouse environmentsExperience with KNAPP MHE and pocket sortation systems preferredExperience supporting WMS implementations, upgrades, or system transitionsExperience supporting multi-site operations preferredThe pay range for this position is $100,000-$125,000/yr USD.

Apply Now