OPWDD Com Hab & Respite Team Leader 3537848

OPWDD Com Hab & Respite Team LeaderMonsey, NY $70,000 - $80,000The OPWDD Com Hab and Respite Team Leader is a pivotal role responsible for overseeing and managing a team of Coordinators providing coordination for Community Habilitation (Com Hab) and Respite services. This position ensures high-quality, person-centered care and compliance with OPWDD regulations. The Team Leader will collaborate with the HCBS Director, Intake Department, and other supervisors to ensure smooth operations, effective service delivery, and a supportive work environment.Responsibilities:Collaborate with the HCBS Director and Intake Department to match new participants with appropriate Coordinators.Manage and maintain proportional caseloads across Coordinators, handling enrollment and disenrollment processes.Ensure compliance with OPWDD standards, reviewing plans, notes, assessments, and applications regularly for accuracy and timeliness.Assist with audits and ensure documentation aligns with organizational policies and procedures.Review DSP payroll on a bi-weekly basis.Supervise and provide ongoing support to Coordinators, fostering professional growth through on- the-job training, coaching, and constructive feedback.Conduct regular meetings to ensure Coordinators meet quality standards.Monitor and evaluate staff performance, addressing productivity and providing actionable guidance for improvement.Review and approve employee timecards, ensuring accuracy prior to payroll submission.Work closely with other HCBS department supervisors to ensure cohesive operations.Act as a liaison with OPWDD and other state agencies as necessary.Address and resolve participant and family complaints, ensuring satisfaction and adherence to program goals.Qualifications:• Experience in managing teams and providing developmental services within OPWDD guidelines.• Strong organizational and time-management skills.• Exceptional communication and interpersonal abilities.• Proficiency in documentation, compliance standards, and audit preparation.• Familiarity with HCBS and OPWDD policies and procedures.• Leadership and coaching abilities to develop and support staff.• Analytical skills for reviewing documentation and improving program quality.• Problem-solving mindset to handle complaints and operational challenges.• Commitment to maintaining a person-centered approach in service delivery.

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