Logistics Operations Specialist

Purpose: As a Logistics Customer Service Representative, you will play a vital role in supporting the growth and profitability of Marten Transport Logistics, LLC. Responsibilities: Drive the daily and weekly load counts, revenue, and margin goals for a designated region. Build and maintain a robust carrier base to ensure consistent lane-specific volumes. Negotiate pricing and solicit business from existing customers to secure freight for our contracted carriers. Collaborate directly with sales and management to assist in pricing development for larger customers. Monitor the EDI system for available freight, ensuring correct reason codes are applied to rejected shipments. Act as a mentor for new employees and assist with training as needed. Identify new traffic lanes for potential growth opportunities. Ensure all carriers used comply with Marten Transport Logistics, LLC safety standards. Meet departmental and personal profit margin targets. Willingness to travel up to 10% of the time throughout the year. Operate independently and as part of a cohesive team to maximize the profitability of Marten Transport Logistics, LLC. Perform other duties as assigned by authorized personnel. Abilities/Skills Required: Strong verbal and written communication skills, exceptional organizational abilities, and attention to detail. Proficiency in managing a fast-paced work environment, efficient problem-solving capabilities, and the ability to remain calm under pressure. Self-motivated with effective negotiation skills. Proficient in computer applications, particularly Windows and Microsoft Excel or similar programs. Physical Requirements: Ability to sit for extended periods, manual dexterity for data entry, and good listening and speaking skills. Education/Training Required: A college degree is preferred alongside previous experience in sales or marketing. Prior experience in the trucking industry is a significant advantage.

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