About the RoleThe Support Specialist will be responsible for conducting thorough testing of manual letter correspondence. This role requires utilizing the letter generation system in conjunction with the system of record to perform detailed comparisons. The Specialist will verify that all data populated on the generated letters aligns accurately with the information in the system of record and meets the standards outlined in the audit checklist.ResponsibilitiesManual testing defect management working with QA teamHas done project workAbility to compare data buildsExcel positive attitude and ability to work with many teams