Job Title:
Director of People Services
Company: Veracity
Location: Missoula, MT
Created: 2026-03-04
Job Type: Full Time
Job Description:
Director of People Services - Missoula, MT 59804 Full Time Must-Haves Bachelor's degree in human resources or related discipline or equivalent combination of education and experience. 10+ years of human resources experience in a leadership role. Union experience required. Nice-To-Haves SPHR or SHRM-SCP preferred. Experience working in a hospital or healthcare environment. Master's degree preferred • Contributes directly to supporting our mission, vision, and company values by embodying philosophies into everything we do to support Making our communities healthier, creating places where people • choose to come for healthcare, physicians and providers want to practice, and employees want to work; and actively champion patient care, do the right thing, embrace individuality, act with kindness, and make a difference together. • Leads and guides the development of hospital and clinic philosophy, approaches, and policies on compensation, benefits, employee relations, and training initiatives. • Represents hospital in contract negotiations and provides leadership to the hospital management negotiating teams. Oversees administration of labor agreements and hospital and clinic people services • policy. Consults with legal counsel on union contract issues, legal problems, lawsuits, and compliance issues. • Develops Community Medical Center and Community Physician Group goals and objectives in relation to People Services and establishes and implements policies and procedures for operations which • support the overall mission, values, and strategic direction of the hospital and clinics. • Maintains knowledge and awareness of issues and trends in human resource management and leads the People Services team in strategic and operational planning to meet the immediate and long-term • human resources need of the organization. • Builds and sustains consultative and proactive relationships with senior leaders, consulting in areas such as organizational assessment, employee relations, talent acquisition, work force planning, and • change leadership to strengthen overall organizational capability. • Drive change through data-based insights and influence. Serve as change champion in support of PS/Talent initiatives and functional strategy. • Design organization structures that are efficient and built to address company's business strategies, including D&I. • Coach senior leadership and employees on policy and procedure, conflict resolution, and change management to promote fair and equitable work environment. • ct as a trusted advisor and partner with senior leadership t by gathering and analyzing PS and CMC data to drive the development and implementation of solutions to increase employee engagement and reduce turnover. • Fosters positive working relations with union(s) and their constituents. • Interprets and administers policy in accordance with collective bargaining agreements(s). • Coordinate and assist in contract negotiations and/or implementation and ongoing administration of collective bargaining agreement(s). • Conduct risk assessments and provides actionable advice and feedback. • Leverage reporting and analytics to identify employee relations trends and communicates to PSBPs/Managers/Leaders to promote direction and promote positive employee relations throughout the organization. • nalyze data to identify potential trends; addresses concerns with management and makes recommendations for improving work environment. • Participate in Employee Orientation, including presenting content and engaging with new hires. • Remain current on state and federal laws and regulations related to employment law. • Conducts training on company policies and benefits, coaching techniques, and communication. • Provide input for PS Training sessions to teams on key employee related topics, partnering with Workforce Development and Clinical Education as appropriate. • Work closely with PS Generalist, Recruiter, and PS Assistant to provide world-class customer service and support to both internal and external clients. • Partner with other functional areas as needed to resolve internal customer issues.