Front Desk Clerk, Nova Guides

The opportunity Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Nova Guides in Red Cliff, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team. Winter season- present to 4/10/2026 Summer Season- 5/25/2026 to 11/1/2026 Pay $18.00 - $20.00 / hour Information on our comprehensive benefits package can be found at What we offer Join our tight-knit team working together in the beautiful setting of Camp Hale, Colorado. With easy access to world-class skiing and snowboarding at Vail and Beaver Creek resorts, plus plenty of summer outdoor activities like hiking and fly fishing, there's lots to keep you busy before, during, and after work! Health, dental, and vision insurance401 (k) with company matchPaid vacation days and holidaysPaid parental bonding leaveTuition or professional certification reimbursementWeekly pay Free activity rentals year-round Free Vail pass recreation area season pass Free shift meal with full-day guided tour Employee discounts, including 50% off on-site restaurant, 20% off gift shop, and grocery purchases Friends and family discounts on Explorer Cabins Monthly team member appreciation events Reimbursement of guide pack supplies Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide Available for full-time, year-round team members What will you do? Greet and register guests via a centralized registration system and coordinate with housekeeping as needed Manage cash and credit card transactions while keeping accurate paperwork Resolve small guest issues immediately, delivering items to guests as needed Monitor and balance the daily figures, post room and tax charges on guest accounts More about you Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial Ability to multitask, function in a professional manner under pressure from guests and supervisors No high school diploma or GED required Physical requirements Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts Shift details Days Every weekend 8hr shift Holidays Who we are Delaware North operates Nova Guides and Camp Hale Weddings located in the Vail, Colorado area. The property features a main lodge with a restaurant and retail shop. Nova Guides provides ATV/UTV guided tours and rentals, winter snowmobile and snow coach guided tours and rentals, and private fly fishing and archery instruction. Delaware North Team Members receive 50% off on meals on workdays, and 20% off retail shop items. Twice yearly, enjoy Free Family Day, offering free access to Jeeps, Snowmobiles, and Side-by-Sides.  We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $18.00 - $20.00 / hour

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