Community Safety Officer

Salary £38,746.40 + £2,750.28 Car Allowance Location Hybrid with a weekly presence in our Milton Keynes office covering a patch around Biggleswade and surrounding areas Contract Permanent, Full Time Hours 36.25 hours (Monday to Friday 9am - 5:15pm) Responsibilities Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses. Complete full case management, including proportionality assessments and preparation should any legal action be required. Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures. Build and maintain effective relationships with local statutory officers in a designated area. Attend multi"‘agency forums, for example MARAC and Community Safety Partnerships in person if possible. Engage with customers to gather intelligence, build trust, and co"‘produce local safety initiatives for more complex case management. Ensure compliance with policies and procedures. Maintain a detailed knowledge of anti"‘social behaviour best practice and legislation. Champion a culture of safeguarding, inclusion, and customer empowerment. Qualifications CIH Level 3 - already achieved, working towards or willing to do so. Good knowledge and experience overseeing complex ASB & Community Safety case management. Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014. Up to date knowledge of the regulatory environment. Experience of building positive relationships with Local Authority partners and other key stakeholders. Able to use housing systems effectively. Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges. Able to travel around a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Requirements We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. Closing Date: Monday 20th April 2026 Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Life Assurance Health Cash Plan Generous Annual Leave Career Development #J-18808-Ljbffr

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