Public Safety Telecommunicator - Eligibility List

Salary: $24.74 - $32.36 Hourly Location : Milaca, MN Job Type: Full-time Job Number: 00845 Department: Sheriff's Office Division: PSAP Opening Date: 11/20/2025 Closing Date: Continuous Description Public Safety Telecommunicators receive emergency calls from the public, determines immediacy of needs, and dispatches emergency services accordingly. Provides skillful, prompt, and efficient operation of various communication resources to maintain efficient communication between the public, law enforcement agencies, and public service agencies in the county. Complete 2026 pay scale is $24.74-$32.36/hr. This position is covered under the Teamsters - Jail bargaining unit. For a complete position description, click This position works a rotating schedule of 8-to-12-hour shifts (generally 12 hours) to fill in as needed. Employees in this position have the ability to bid for shifts based on seniority. This posting will be used as an eligibility list to fill future vacancies as they become available. Essential Functions This job description indicates the normal type and level of work expected of the incumbent. Incumbent may be asked to perform other duties as apparent or assigned. 1. Provide communication support to Sheriff's Deputies and law enforcement agencies operating within the county. Assesses each request to quickly determine whether the caller requires an emergency response, routine response, or no additional service. 2. Interacts via phone with members of the public during crisis situations; often dealing with irate people and receiving potentially graphic information pertaining to incidents occurring. Uses interpersonal skills to build rapport via phone as a means to gain cooperation and de-escalate calls. 3. Initiates and completes all records (ICR's) associated with incidents per policy. Maintains a log of all radio, telephone, and alarm calls. 4. Prioritizes requests for service based on their state of emergency; disseminates relevant information to the proper responder. Determines what, if any, other equipment or other agencies are needed to respond. Contacts other agencies for backup or response in a timely manner. 5. Maintains a log of all radio, telephone/text, and alarm calls. Receives and transmits messages over several communication systems with numerous agencies. Operates and maintains a variety of public safety communications equipment and programs including Computer Aided Dispatch (CAD), multi-line 911 emergency phone system, Multi-Line non-emergency phone system, multi-channel radio system, and records management system. Monitors locations of patrol units always. Uses location, status of current activity, and information regarding road conditions when assigning calls. Follows established safety response protocol if a patrol unit does not maintain expected contact and cannot be reached. 6. Researches incident related records - such as plates, licenses, parties involved, and criminal records on behalf of patrol units when requested. Responsible for compliance with the Data Practices Act and other related laws and regulations in the Communications Center. 7. Monitors weather conditions, watches, and warnings and communicates disaster information to appropriate personnel. 8. Operates a variety of programs including radio, phone, Computer Aided Dispatch (CAD), Records Management System (LETG), Portals MNJICS operation systems and numerous other programs in the Communication Center. 9. Maintains the state and national computer files for Mille Lacs County on missing persons, stolen vehicles, stolen articles, warrants, and other required areas; maintains and updates database with 911 addresses. Minimum QualificationsHigh school diploma and one year of prior experience working with the public; OR an equivalent combination of education and experience. CJIS Terminal Operator Certification and Telecommunicator CPR Certification required within one year of hire. Class D Driver's License. Must successfully complete a criminal history background check. Prior training or experience in 911 dispatching is preferred. Selection Process Candidates will be selected based on a review of training and experience. Top candidates will be selected to participate in oral interviews. First review of applications will be 11/25/2025. The following is intended to be a general overview of benefits provided for full-time positions. Insurance benefits become effective the first day of the month following the month of hire. Further details and a complete copy of the applicable contract/policy language are available at the time an employment offer is extended. If you have any questions about the benefits, please contact the Administrative Services Office at Medical Insurance Employees have three (3) medical insurance plans to choose from, within three (3) different networks. The rates shown are effective 1/1/2026 through 12/31/2026. Single Coverage Total Monthly PremiumSingle Coverage Monthly Employee CostSingle Coverage Monthly HSA ContributionFamily Coverage Monthly Total PremiumFamily Coverage Monthly Employee CostFamily Coverage Monthly HSA ContributionRTS Medica Passport2000-25% HSA $971.66 $0 $93.75 $2,582.30 $932.30 N/A 850-40 $1,093.56 $121.90 N/A $2,906.28 $1,256.28 N/A 400-35 $1,155.78 $184.12 N/A $3,071.64 $1,421.64 N/A RTS Medica Elect2000-25% HSA $850.20 $0 $208.33 $2,259.52 $609.52 N/A 850-40 $956.86 $0 N/A $2,543.00 $893.00 N/A 400-35 $1,011.30 $39.64 N/A $2,687.68 $1,037.68 N/A RTS Medica VantagePlus2000-25% HSA $825.90 $0 $229.17 $2,194.96 $544.96 N/A 850-40 $929.52 $0 N/A $2,470.34 $820.34 N/A 400-35 $982.42 $10.76 N/A $2,610.90 $960.90 N/A Employees may choose to contribute additional funds to their HSA each year, up to the IRS limit of $4,400 for singles, and $8,750 for families. Once at age 55, employees can contribute an additional $1,000 (to either single or family) as long as they are not covered under Medicare. The IRS limit applies to the total employer and employee contributions combined. Employer contributions (if eligible) will go into a Health Savings Account. Dental Insurance There is no cost to the employee for single coverage. Family coverage costs the employee $76.46 per month. Vision Insurance Vision coverage is available and paid for by the employee at the following monthly rates: Employee Only - $5.85 Employee + Spouse - $11.69 Employee + Children - $11.31 Family - $18.35 Flexible Spending Accounts (FSA's) Available Plan options include medical and dependent care FSAs, as well as a premium only plan (pre-tax deduction of medical and dental premiums). These amounts cannot be changed during the year unless there is a qualifying life event. All funds must be used by the claims deadline. FSA Medical/Health max election of $3,400 per year Limited Purpose FSA max election of $3,400 per year (funds can only be used for vision, dental or orthodontia expenses when paired with an HSA until medical deductible has been met) FSA Dependent Care max election of $7,500 per year per family ($3,750 if married and filing separately) Paid Time Off Holidays: Full-time employees have approximately 14.5 paid holidays per year, including floating holidays, subject to the terms of the Personnel Policy or Collective Bargaining Agreement as applicable. Vacation: Full-time employees earn 11 to 23 days per year, depending on tenure. Part-time employees earn pro- rated accruals. Sick Time: Full-time employees accrue 12 sick days per year. Part-Time employees earn pro-rated accruals. Public Employees Retirement Association (PERA) Benefits Provided Employees fall under the General, Police & Fire, or Correctional defined benefit plan depending on their position. PERA rates and handbooks available on-line: Contribution amounts are based on the employee's pay each pay period. Employer Contribution Employee Contribution Coordinated Plan 7.5% 6.5% Police & Fire Plan 16.2% 10.8% Correctional Plan 10.25% 6.83% Deferred Compensation Program Available Deferred Compensation Plans are available through Nationwide: Life Insurance There is no cost to the employee for $15,000 in basic life insurance coverage. Rates for voluntary additional coverage for employee or spouse vary according to age category: AgeofEmployee Or Spouse EmployeeMonthlyCost Per $1,000 Underage 35 .06 35-39 .10 40-44 .12 45-49 .17 50-54 .25 55-59 .45 60-64 .68 65-69 1.29 70-74 2.08 Dependent Life & Child Life Insurance Packages Available Child life is available as a $10,000 policy on each child; the cost is $1.30 per month. Dependent care is available as a $2,500 policy on all tax dependents; the cost is $0.66 per month. Long-term Disability Insurance Plan Available Rates vary according to age and coverage amount; rates listed reflect monthly costs. Age Per$100Monthly Benefit Underage 25 .26 25-29 .33 30-34 .40 35-39 .48 40-44 .65 45-49 .94 50-54 1.25 55-59 1.51 60+ 1.53 Short-term Disability Insurance Plan Available Rates vary according to age and coverage amount; rates listed reflect monthly costs. Age Per$100WeeklyBenefit UnderAge 30 1.00 30-34 1.10 35-39 1.10 40-44 1.10 45-49 1.30 50-54 1.70 55-59 2.00 60-64 2.40 65+ 2.80 Critical Illness, Accident and Hospital Confinement Insurance Available 01 Do you have a valid driver's license? Yes No 02 This job requires rotating shifts and rotating days off. To be considered for this position, you must be available and willing to work all shifts and assignments. Are you willing and available to work all shifts and assignments? Yes No 03 How many years of experience do you have working in a 911 dispatch center? No experience 1-2 years of experience 3-4 years of experience 5 or more years of experience 04 Please select the highest level of education completed or Degree held. (Degree must be held by the closing date of this recruitment). High School Diploma (or equivalent) Professional/Technical Certificate (equal to 1 year of post-secondary education) Associate's Degree Bachelor's Degree Master's Degree 05 Briefly describe this experience, including the location, duration, and duties performed. If "no experience", type "N/A." 06 Do you have experience using a multi-line phone? Yes No 07 If yes, briefly describe this experience. If "no", type "N/A." 08 How many years of experience do you have working with the public? None Less than one year 1 - 3 years 3 - 5 years More than 5 years 09 Please describe the experience noted in the previous question (if none, type NA): Required Question

Apply Now