Office Assistant

Why IRG Ventures, LLC?IRG Ventures is a venture studio built by seasoned operators who don't just fund great ideas "” they build alongside them. Our portfolio companies, Supersure, AidFinder, MicroGrid Power, and Innovation Refunds are tackling real problems in industries overdue for change.Supersure is where insurance and benefits become a competitive advantage for small and medium-sized businesses. We're not just "brokers" "” we're tech-powered, mission-driven partners who deliver enterprise-level service at SMB scale, blending AI-powered technology with human expertise to give producers and servicing staff the tools to thrive.AidFinder is on a mission to help disaster survivors navigate FEMA, SBA, and state aid programs so they can recover faster and more completely after the worst moments of their lives.MicroGrid Power designs and delivers on-site energy systems that give commercial and industrial businesses control over their power. As the exclusive C&I representative of the R3Di platform from e2Companies, the company provides utility grade solutions built for instant response, continuous power conditioning, and long duration performance.Innovation Refunds has guided thousands of SMB business owners through a complex, often overwhelming process "” turning government relief into real dollars in their pockets, with expert support at every step.About the RoleYou're the first face people see when they walk through our doors "” and the steady presence that keeps our office running behind the scenes. As Office Assistant, working out of our Miami, FL office, you'll anchor our front desk, create a welcoming environment for employees and visitors alike, and make sure the day-to-day details never fall through the cracks.What You'll DoFront Desk & Guest Experience "” Primary ResponsibilityServe as the first point of contact for all guests, employees, and vendors "” greeting everyone with professionalism and warmthEscort or direct guests to their destination, ensuring they are connected with the appropriate person or team upon arrivalCoordinate with internal teams to notify them of guest arrivalsAssist in managing incoming help desk inquiriesOffice Operations & SupportMonitor, inventory, and replenish office snacks and kitchen suppliesMaintain and service coffee machines, ensuring they are clean, stocked, and functioning properlyValidate parking for guests and oversee issuing and tracking employee train passes and parking passes Submit office support requests through the help desk when applicableCoordinate and order designated executive lunch orders and cater Wednesday office lunchesConference Room SupportReset conference rooms between meetings to ensure they are clean, organized, and ready for useStock conference rooms with beverages and necessary suppliesAssist with basic meeting setup as neededAdministrative SupportAssist with general administrative tasks such as scheduling, checking and distributing mail, and office organizationMaintain a clean, organized, and presentable reception and common areasSupport office events and meetings as neededCoordinate and set up workstations for new hires, ensuring equipment, supplies, and access are ready prior to their start dateRequired QualificationsTwo or more years of experience in a receptionist, administrative, or customer-facing roleExceptional interpersonal and verbal communication skills "” able to engage warmly and professionally with anyone who walks through the door Demonstrated strong organizational skills and attention to detail Ability to manage competing priorities and stay composed in a fast-paced environment Proficiency in Microsoft Office and Google Workspace Comfortable using AI-powered tools and technology to streamline day-to-day tasks Punctual, dependable, and discreet "” this role is the face of the office and handles sensitive information dailyPreferred QualificationsExperience in a professional services or corporate environment Experience supporting office operations, events, or executive scheduling Curiosity and willingness to adopt new technology as the office environment evolvesWho You AreYou lead with warmth "” you understand that a great first impression sets the tone for every interaction that followsYou're a natural organizer who takes pride in keeping spaces, systems, and schedules running smoothlyYou thrive in a fast-moving environment and don't wait to be told what needs to be doneYou bring calm, reliability, and a genuine service mindset to every task, big or smallYou take care of the work. We'll take care of you.Free medical coverage and comprehensive dental & vision insurance for you and your dependentsAn HSA with employer dollars to help you saveMental health resources for life's tougher momentsCompany-paid life insurance and short-term disabilityCompany-paid parking on-site or train pass (Miami)$60/month cell phone stipend401(k) dollar-for-dollar company match up to 4% with 100% immediate vestingA team that genuinely enjoys spending time together "” backed by free snacks, drinks, and events that people still talk about long after they happenCompetitive paid time off, to recharge, so you can show up as your best self12 paid holidays to recharge, plus a floating holiday to spend however you see fit

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