Office Manager

Office Manager (Temp-to-Perm) Location: Merrick, NY Hourly Rate: $28/hour Schedule: Monday-Friday, 9:00 AM-5:00 PM Occasional Saturdays and evening hours as neededPosition Summary We are seeking an experienced Office Manager for a temp-to-perm opportunity supporting a busy clinical office in Merrick, NY. Reporting to senior operations leadership, this role is responsible for overseeing day-to-day administrative operations, ensuring efficient clinic workflow, supervising front office staff, and maintaining compliance with all regulatory and organizational requirements. This is a hands-on leadership role ideal for someone who thrives in a fast-paced, service-oriented environment. Essential Responsibilities Oversee daily administrative operations to ensure the smooth and efficient functioning of the office Develop, maintain, and implement office policies, procedures, and workflows Manage client intake, scheduling, and front desk operations Implement and monitor systems to ensure an organized, efficient reception area Ensure referrals are processed accurately and entered timely into the electronic medical record (EMR) system Manage insurance processes including verification, referral tracking, copay collection, documentation follow-up, and client status monitoring Oversee billing processes, ensuring treatment notes are accurate, complete, and submitted in a timely manner Maintain accurate client records within the electronic health record system Ensure compliance with all regulatory requirements, agency policies, and confidentiality standards Act as point of contact with program and clinical staff to ensure scheduling authorizations and operational needs are met Serve as project manager for special initiatives, including planning, coordinating meetings, and supporting office-wide projects or events Handle confidential and sensitive information with discretion and professionalism Process payroll through the ADP system for assigned staff, ensuring accuracy of hours and allocations Compile and submit monthly operational and clinic reports to senior leadership Order and maintain office supply inventory Manage storage and maintenance of archived clinical records, including coordination with Iron Mountain Provide front desk and reception coverage as needed Support senior management and clinical staff with additional administrative projects as required Supervisory Responsibilities Directly supervise and support Administrative Assistant and front office staff Train, mentor, and develop staff to enhance skills and performance Communicate and enforce agency and program policies and procedures Manage employee performance, providing ongoing feedback and coaching Conduct performance evaluations and implement development plans Ensure staff are properly trained to meet regulatory, agency, and program standards Ensure adequate staffing coverage to meet operational needs Qualifications Minimum of three (3) years of experience as an Office Manager, preferably within a medical or clinical setting Strong knowledge of office operations, scheduling, insurance, and billing processes Experience with EMR systems and ADP payroll preferred Bilingual in Spanish preferred, but not required Proven leadership and staff supervision experience Excellent organizational, communication, and problem-solving skills Ability to manage multiple priorities while maintaining attention to detail Professional, discreet, and customer-service oriented Pay Details: $28.00 per hour Search managed by: Clare Rant Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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