Guest Services Guide

Description Position InformationLocation: Brush Creek Ranch Summary: Who We Are At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.   Responsibilities: What You’ll Do Welcome guests upon arrival, including airport pickups, luggage handling, and property orientation.Provide transportation between ranch activities, dining venues, and off-site experiences.Create exceptional first and last impressions through warm, personalized guest interactions.Assist Activities Guides with daily programming and gain exposure to a variety of ranch experiences.Lead select introductory or support-level activities as training progresses.Maintain the cleanliness and readiness of vehicles and guest-facing spaces.Support daily ranch operations including setup, transitions, and guest assistance.Uphold all safety standards, including responsible driving and adherence to activity protocols. What You’ll Bring Positive, outgoing personality with a passion for guest service and the outdoors.Strong communication skills and ability to build meaningful guest connections.Minimum of 5 years of licensed driving experience.Interest in outdoor recreation and willingness to learn guiding skills.Flexible, reliable, and team-oriented mindset.Ability to work a seasonal schedule from early May through October.First Aid/CPR certification or willingness to obtain upon hire.   Other information: What You Can Look Forward To Day 1 medical, dental, and vision insurance for seasonal and full-time associates.Vacation and Paid Time Off (PTO) with rollover for full-time associates.Unlimited referral bonus opportunities.401(k) with company match after 1 month.Subsidized employee housing available on the ranch.Three meals per day provided at no cost.Engaging team activities that foster a positive work environment.Access to hiking, mountain biking, and fishing on neighboring national forest land.Discounts on hotel stays, dining, and travel experiences.Growth opportunities across a luxury ranch and hospitality network. At Brush Creek Ranch, we are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.  

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