A leading tech firm in Menlo Park seeks a VP of Technical Services to unify Professional Services, Technical Support, and Customer Education. This role is key to revolutionizing customer enablement through an AI-powered platform. Responsibilities include developing a bold strategy for Technical Services, overhauling education programs, and expanding self-service capabilities. The ideal candidate has VP-level experience in post-sales functions within high-growth SaaS companies and a proven track record of innovation and transformational change.
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