Volunteer Coordinator

Overview: Inspire Community. Support Patients. Coordinate with Heart. We are seeking a compassionate and organized Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs.  Key ResponsibilitiesSupervise all volunteer activity within the designated service area.Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.Assess patient and family needs for volunteer services and coordinate appropriate placements.Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.Facilitate volunteer orientation and annual training requirements.Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).Serve as liaison between volunteers and staff to promote strong communication.Represent the volunteer program at interdisciplinary team meetings and in the community.Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.Participate in the hospice’s quality assessment and performance improvement activities.Support volunteers with regular communication and mentoring.Serve as a backup volunteer when needed.Assist with reviewing and updating volunteer policies and procedures. About You: Qualifications – What You'll Bring:CPR certification requiredValid driver’s license, reliable transportation, and current auto insurance requiredDeep understanding of hospice philosophy and the emotional needs of terminally ill patients and their familiesAbility to build rapport with volunteers, staff, and community partnersStrong organizational and record-keeping abilitiesExcellent verbal and written communication skillsProficiency in public speaking and group facilitationFlexible, empathetic, and capable of working independently and collaborativelyCompetent in Microsoft Office and other basic office equipmentPreferred Experience (Not Required):Bachelor’s degree preferred or at least four years of related experiencePrevious experience in healthcare, hospice, or volunteer administration We Offer: Benefits for All Associates (Full-Time, Part-Time & Per Diem):Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance Fund Additional Full-Time Benefits:Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Be the Heart Behind the Care.Apply today to become a Volunteer Coordinator and lead a program that brings hope, comfort, and companionship to patients and families during their most critical Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Heartland Hospice Our Company:  At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

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