Micro-Computer Technician

Mechanicville City School District's Computer Micro-Technician plays a crucial role in supporting the educational environment within our school district by ensuring the smooth operation and maintenance of instructional computer systems and related technology. This position will work closely with students, teachers, and other staff members to address technical issues and maintain an efficient computing environment in the district's educational facilities. Responsibilities: Hardware Maintenance and Repair: Diagnose and troubleshoot hardware issues with computer systems, including desktops, laptops, peripherals, and other related equipment. Perform repairs, upgrades, and replacements of faulty components to minimize downtime and ensure smooth functionality. Software Installation and Configuration: Install, update, and configure operating systems and software applications on computers and laptops as per the school district's requirements. Ensure that the necessary software licenses are appropriately managed and adhered to. Network Connectivity and Support: Assist in configuring and maintaining network connections for computers, ensuring reliable access to internet resources and intranet services. Collaborate with the network team to address connectivity and network-related issues. Security and Data Protection: Implement security measures, including antivirus software, firewalls, and regular system updates to protect computer systems from potential threats. Educate users about cybersecurity best practices to maintain a secure computing environment. User Support and Training: Provide technical support to students, teachers, and staff members on computer-related issues, both in person and remotely. Conduct training sessions to help users become proficient in using computers and educational software. Inventory Management: Maintain an accurate inventory of all computer assets, peripherals, and related equipment in the school district. Coordinate with the procurement team to ensure timely availability of necessary hardware and software resources. Collaborative Initiatives: Collaborate with other IT staff to plan and implement technology projects that enhance the educational experience within the school district. Work in coordination with teachers to integrate technology effectively into the curriculum. Documentation: Maintain detailed records of technical support requests, troubleshooting procedures, and solutions provided to build a knowledge base for future reference.

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