Job Title:
Job File Coordinator
Company: IICRC
Location: McDonough, GA
Created: 2026-03-17
Job Type: Full Time
Job Description:
Job File Coordinator SERVPRO of Henry, Spalding and Butts Counties is hiring a Job File Coordinator! SERVPRO of Henry, Spalding and Butts Counties offers: Competitive compensation Superior benefits Career progression Professional development And more! The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment! Key responsibilities include: Intake and entry of claims into Company Specific Software Responsible for clear and efficient project communication with customers, adjusters and Production Managers Daily project(s) oversight to include monitoring status, audit, and work-in-progress Create estimates using estimating software, Xactimate Experience a PLUS Review and validate job site documentation and insurance specific requirements Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end Collaborate and assist with other departments, as needed Position requirements include: High school diploma/GED At least 3 years of customer service and/or office-related experience Ability to multitask and to remain detail orientated Must be knowledgeable in Outlook and Microsoft software suite This is a sedentary role in a fast-paced office environment. Ability to successfully complete a background check and drug screening subject to applicable law.