Job Title:
Job File Coordinator
Company: SERVPRO Of Decatur
Location: McDonough, GA
Created: 2026-01-05
Job Type: Full Time
Job Description:
Benefits:401(k)Dental insuranceOpportunity for advancement401(k) matchingHealth insuranceTraining & developmentVision insuranceSERVPRO of Henry, Spalding and Butts Counties is hiring aJob File CoordinatorBenefitsSERVPRO of Henry, Spalding and Butts Counties offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd moreTheJob File Coordinatorwill work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environmentKey ResponsibilitiesIntake and entry of claims into Company Specific SoftwareResponsible for clear and efficient project communication with customers, adjusters and Production ManagersDaily project(s) oversight to include monitoring status, audit, and work-in-progressCreate estimates using estimating software, Xactimate Experience a PLUSReview and validate job site documentation and insurance specific requirementsWork closely with Project Managers to ensure thorough and accurate project documentation from beginning to endCollaborate and assist with other departments, as neededPosition RequirementsHigh school diploma/GEDAt least 3 years of customer service and/or office-related experienceAbility to multitask and to remain detail orientatedMust be knowledgeable in Outlook and Microsoft software suiteSkills/Physical Demands/CompetenciesThis is a sedentary role in a fast-paced office environment. Ability to successfully complete a background check and drug screening subject to applicable lawEach SERVPRO Franchise is Independently Owned and Operated.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.