Job Title:
Merchandising Specialist
Company: US Foods, Inc.
Location: Manassas, VA
Created: 2026-02-01
Job Type: Full Time
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as the central escalation point of contact for all service requests related to product specifications, availability, substitutions, and merchandising issues.Serves as gatekeeper for the New Item Request (NIR) process and tracking log, including approvals and 30/60/90-day follow-up.Supports Category Operations Managers with analytics requests, local flyer item selection, rebate solicitation, Roll Out Book reviews, and assortment projects.Partners on E&O follow-up, CASIS billings, vendor meeting preparation, and post-launch reviews.Serves as the escalation point of contact for RSC inquiries related to merchandising activities.Develops subject matter expertise in US Foods systems and tools to respond to inquiries quickly and accurately.Builds and maintains broker and vendor relationships and leverages internal resources to independently resolve and follow up on PSSA-related items.Collaborates cross-functionally to ensure timely, accurate communication of merchandising updates and issue resolution.RELATIONSHIPSInternal: Category Operations Managers, Marketing Managers, Replenishment, Pricing team, Territory Managers, Account ExecutivesExternal: Local vendors and brokers, as needed.WORK ENVIRONMENTOnsite: The associate in this role is expected to perform assigned responsibilities inside a US Foods office-based environment.MINIMUM QUALIFICATIONS 5 years of purchasing, merchandising, sales or customer service experienceProficiency in Microsoft Office applications, particularly Word and ExcelEDUCATIONCollege degree or equivalent distribution and/or food service supply chain work experiencePREFERRED QUALIFICATIONSPrevious US Foods experiencePRISM/Merlin/Tandem skillsPurchasing, merchandising, sales or customer service experience in a foodservice distribution environment.Strong organizational, analytical, written, verbal, and interpersonal communication skills.Demonstrated focus on delivering effective service to both internal and external customers.Proven ability to research issues, escalate as needed, and follow through with urgency while overcoming obstacles using a solutions‑focused approach.PHYSICAL QUALIFICATIONSOCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO:FREQUENCY:STAND - OCCASIONALLYWALK - OCCASIONALLYDRIVE - NEVERSIT - FREQUENTLYLIFT1-10 lbs (Sedentary) - OCCASIONALLY11-20 lbs (Light) - OCCASIONALLY21-50 lbs (Medium) - NEVER51-100 lbs (Heavy) - NEVEROver 100 lbs (Very Heavy) - NEVERCARRY1-10 lbs (Sedentary) - OCCASIONALLY11-20 lbs (Light) - OCCASIONALLY21-50 lbs (Medium) - NEVER51-100 lbs (Heavy) - NEVEROver 100 lbs (Very Heavy) - NEVERPUSH/PULL1 - NEVERCLIMB/BALANCE - NEVERSTOOP/SQUAT - NEVERKNEEL - NEVERBEND - NEVERREACH ABOVE SHOULDER - OCCASIONALLYTWIST - OCCASIONALLYGRASP OBJECTS2 - OCCASIONALLYMANIPULATE OBJECTS3 - FREQUENTLYMANUAL DEXTERITY4 - CONTINUOUSLY1 (Push/Pull: Dolly, cartons and boxes)2 (Grasp Objects: Boxes and cartons)3 (Manipulate Objects: Boxes and dolly)4 (Manual Dexterity: Typing, use of office machines such as copiers, printers) This role will also receive annual incentive plan bonus.Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: