Care Coordination Manager

Join our dedicated team at Independent Living Systems (ILS) as a Care Coordination Manager. At ILS, we are committed to enhancing the quality of life and maximizing independence for vulnerable populations through our affiliated health plans, Florida Community Care and Florida Complete Care. About the Role: The Care Coordination Manager is vital in creating and managing comprehensive care plans for individuals needing long-term support in the healthcare and social assistance sectors. This position is focused on assessing our members' needs, developing tailored discharge plans, and ensuring smooth transitions among care settings to achieve optimal health outcomes. Collaborating with multidisciplinary teams, including healthcare providers, social workers, and community resources, the Care Coordination Manager facilitates access to Medicaid and other support services. By advocating for our members and tracking their progress, you will ensure that care delivery aligns with clinical guidelines and personal preferences, ultimately enhancing quality of life through compassionate, patient-centered case management. Minimum Qualifications: Bachelor's degree in Social Work, Human Services, Nursing, or a relevant field. Experience in case management in the healthcare or social services environment. Knowledge of Medicaid policies and procedures. Relevant experience may substitute for educational qualifications on a year-for-year basis. Preferred Qualifications: Master's degree in Social Work (MSW) or related discipline. Certification in Case Management (CCM) or equivalent. Experience working with diverse populations in community-based settings. Familiarity with electronic health records (EHR) and care coordination software. Training in trauma-informed care or behavioral health interventions. Responsibilities: Conduct detailed assessments of the physical, mental, and social needs of our members to create individualized care and discharge plans. Coordinate efforts with healthcare providers, social service agencies, and community resources to enhance access to Medicaid and additional benefits. Continuously monitor members' progress and adjust care plans as necessary to address evolving needs and ensure ongoing care continuity. Educate and support members and their families about available services, treatment options, and long-term care planning. Maintain comprehensive documentation and case records in adherence to regulatory standards and organizational policies.

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